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Listening with Language Models: Using LLMs to Collect and Interpret Classroom Feedback
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本文探讨了利用大型语言模型(LLM)驱动的聊天机器人如何重新构想课堂反馈过程,通过在UC Santa Cruz的本科课程中进行试点研究,发现LLM反馈系统相较于传统调查工具,提供了更丰富的洞察、更强的上下文相关性和更高的参与度。

arXiv:2508.11707v1 Announce Type: cross Abstract: Traditional end-of-quarter surveys often fail to provide instructors with timely, detailed, and actionable feedback about their teaching. In this paper, we explore how Large Language Model (LLM)-powered chatbots can reimagine the classroom feedback process by engaging students in reflective, conversational dialogues. Through the design and deployment of a three-part system-PromptDesigner, FeedbackCollector, and FeedbackAnalyzer-we conducted a pilot study across two graduate courses at UC Santa Cruz. Our findings suggest that LLM-based feedback systems offer richer insights, greater contextual relevance, and higher engagement compared to standard survey tools. Instructors valued the system's adaptability, specificity, and ability to support mid-course adjustments, while students appreciated the conversational format and opportunity for elaboration. We conclude by discussing the design implications of using AI to facilitate more meaningful and responsive feedback in higher education.

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LLM 课堂反馈 教学评价 AI教育 高等教育
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