All Content from Business Insider 07月18日 11:36
A former Singapore Airlines flight attendant started a food stall in 2017. Now, it's a 31-outlet chain featured in the Michelin Guide.
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本文讲述了Noorman Mubarak放弃新加坡航空空少的舒适工作,于2017年创办了自己的小吃摊。他每天工作18小时,从凌晨备料到深夜服务,付出了巨大的努力。尽管初期收入不高且面临疫情挑战,但他的特色菜“Nasi Lemak Ayam Taliwang”凭借其独特的风味,在2021年入选米其林指南。如今,他的品牌已成功扩展至31家分店,成为新加坡餐饮界的一个成功案例,他实现了从服务到创造的价值转变,并传承了家族的餐饮事业。

✈️ 职业转型与初心:Noorman Mubarak曾是新加坡航空的空少,拥有体面高薪的工作,但他感到空虚和不满足,认为自己在“浪费生命”。为了追求更有意义的人生,他毅然决定转行,投身于餐饮业,继承了父亲的餐饮事业。这体现了他敢于挑战现状、追求内心价值的勇气。

👨‍🍳 艰辛创业与坚持:2017年,他创立了“Nasi Lemak Ayam Taliwang”小吃摊,初期每天工作长达18小时,甚至在白天还有一份全职工作。他凌晨3点起床备料,晚上10点才结束营业,这种高强度的工作状态持续了数年。尽管初期收入不佳,但他凭借对食物的热情和对事业的执着,坚持了下来。

🌶️ 创新口味与米其林认可:Noorman的特色菜“Nasi Lemak Ayam Taliwang”是将马来西亚的经典椰浆饭与印尼风味的香辣烤鸡相结合的创新之作。正是这份独特的风味,让他的小吃摊在2021年获得了米其林指南的认可,这为他的品牌带来了巨大的声誉和客流增长。

📈 规模化扩张与家族传承:在获得米其林认可后,Noorman的事业迅速发展,已将最初的一个小摊位扩展到遍布新加坡的31家连锁店,雇佣了约百名员工。他现在已经不再亲自下厨,而是专注于管理和发展事业,同时他也希望将家族的餐饮事业传承给下一代,实现事业和家族精神的双重传承。

Noorman Mubarak did a sharp career pivot, from being a flight attendant to opening his own hawker stall in 2017.

When Mohammed Noorman Bin Mubarak Ahmad opened his first hawker stall in 2017, he woke up at 2:45 a.m., after just three hours of sleep.

While most of Singapore slumbered, he cooked spicy sambal and marinated chicken and stocked up his tiny stall for a busy day. He squeezed the prep in before his oil and gas job, then ran back after work to serve dinner.

The long hours in front of the stove were a sharp departure from his cushy job as a flight attendant with Singapore Airlines.

Noorman's early alarms and career pivots paid off. Eight years later, he has expanded the first stall into a chain business featured in the Michelin Guide.

Seven years travelling the world, and feeling unfulfilled

Noorman, now 46, has been working in kitchens since he was six.

His father used to run a hawker stall, and he helped out before and after school. After studying a degree in Business Management in Australia, he came back to help his father with the stall, which sold Malay food. After many disagreements on how to run it, he decided he needed a break.

"I just needed to get out," he said. He joined Singapore Airlines as an air steward.

His seven years working as a flight attendant for Singapore Airlines, from 2004 to 2011, were glamorous as he flew to South Africa and Europe. He said he was paid about 5,000 Singapore dollars monthly in the role.

"I thought, this is the life. I'm not going to get married anymore. I'm going to stay single and travel," Noorman said. "For seven years, I forgot about all the things that I learned and aspired to be."

Eventually, a sense of emptiness crept in.

"The job was too easy. Just asking, 'Do you want coffee or tea, chicken or whatever?'" he said. "I didn't need to have done a degree for it."

In 2011, he quit his job at Singapore Airlines and worked a maintenance gig at an oil and gas company in Singapore. Shortly after he quit his job, he met his now wife, who was also a flight attendant at the time.

Noorman briefly worked as maintenance staff for an oil and gas company.

He stayed there for seven more years, working his way up to a managerial role.

Setting up Nasi Lemak Ayam Taliwang

Noorman's first store is located in Yishun Park Hawker Centre, a large open-air eatery.

Still, he wanted to build something of his own. And when Yishun Park Hawker Centre was under construction, right in front of his house, he decided to take the leap.

He got a friend to partner with him, and they each put SG$20,000 of their savings into the stall. He started Nasi Lemak Ayam Taliwang in 2017.

Noorman decided to add a twist to the classic nasi lemak recipe. His wife, who is Indonesian, whipped up a mean ayam taliwang — a spicy grilled chicken dish — so they decided to combine the two.

For the first few months, business was slow. He said he earned less than SG$5,000 monthly, which felt like a huge step back.

"I didn't want to be earning the same amount as I did about 10 years back, and working double the hours," he said.

He ran the stall while working his 9-to-5 job at the oil and gas company, meaning he would come back to the stall after work and feed a hungry dinner crowd until 10 p.m. Then he got up the next morning to prep before work.

"The thought of working almost 18 hours a day, every day, for the next two to three years, that was the most challenging," Noorman said.

The business was also hard hit by the COVID-19 pandemic, which saw Singapore go into a full lockdown.

Then, in 2021, his stall was included in the Michelin Guide.

Sales started picking up, and Noorman scaled up massively.

Now, Nasi Lemak Ayam Taliwang has 31 stores around the island city, including one in the food court in the glitzy Marina Bay Sands mall. He said daily sales for each of his stalls range from SG$800 to SG$4,000.

A spicy dish with tender meat and fragrant rice

Noorman's signature dish is called Nasi Lemak Ayam Taliwang, a spicy grilled chicken and rice meal.

When I visited Noorman's first stall in Yishun Park Hawker Centre, I tried the SG$7.60 Nasi Lemak Ayam Taliwang, the most popular item.

A staff member grilled up a piece of chicken leg.

Nasi lemak is a rice dish with origins in Malaysia, served with roasted peanuts, an egg, anchovies, a sweet and spicy chili paste called sambal, and cucumber slices.

The staff ladled a generous heap of chili paste onto the grilled chicken. The spice did not overpower the savory marinade.

The grilled chicken is topped with a generous serving of chili paste.

The meat was tender and fell off the bone. The sambal added sweetness to the dish, and the jammy egg made it rich and creamy.

Jay Sim, a regular who has been buying the stall's SG$6.60 double chicken wings set fortnightly for about five months, said it's one of the best nasi lemak stalls he's tried in Singapore.

Sim, a 21-year-old TikTok streamer, said the chicken was always crispy, and the rice, flavored with pandan leaves, was fragrant.

Hands off the stove, and happier than ever

I visited Noorman's first store, in Yishun Park Hawker Centre.

Now, with a workforce of about a hundred people manning his 31 outlets, Noorman said he has not picked up a ladle in six months.

"If you have the opportunity to sit down, relax, play golf, travel, and still get paid, you will want to do that rather than work in a hawker center for 18 hours," he said.

But it was important to carry on his family's hawker legacy and pass it down to his children.

"It's so tiring, my feet were always sore," he said. "But I did it because I want to create this legacy."

Read the original article on Business Insider

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Noorman Mubarak 餐饮创业 职业转型 米其林 家族传承
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