少点错误 2024年10月22日
Conversational Signposts—An Antidote to Dull Social Interactions
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文章讲述作者通过学习会话路标,从糟糕的交谈者转变为善于交流的人。文中通过尴尬与成功的对话案例,阐述会话路标可引导对话走向不同方向,使交流更顺畅,还提到其有助于控制聊天话题及流程。

🎤作者以自己的尴尬对话为例,说明对方若能利用会话路标,如从‘我弹钢琴20年了’中提取信息,便能推进对话,避免冷场。

🎉通过另一个成功的对话案例,展示双方如何巧妙地跟随会话路标,使交流自然流畅,如从‘我去一个叫Stony’s的地方跳排舞’展开有趣的对话。

💬作者提到会话路标有助于引导对话的流程,如在与麦肯锡顾问的交流中,虽对方未问个人问题,但作者通过识别路标,掌控聊天并了解其人生故事。

Published on October 22, 2024 5:37 AM GMT

I went from being a bad conversationalist to a good one after learning about conversational signposts.

Before defining the concept that led me to having more engaging and diverse social interactions, I’d like to first showcase an awkward chat I had recently.

[The topic of music came up]

Her: “Do you play any instruments?”
Me: “Yeah, I’ve been playing piano for 20 years.”
Her: “Hmm, cool.”

[Awkward silence]

Me: “So, uhh, do you play any instruments? Or are there any instruments you wish you could play?”
Her: “Nah, not really.”

[Awkward silence]

It’s possible she wasn’t interested in talking to me. But it’s also possible that she didn’t know how to advance the conversation. She could have been aided by using…

 

Conversational Signposts: distinct bits of information that, when followed, lead to divergent paths in a conversation

 

From the statement “I’ve been playing piano for 20 years,” I can extract out two unique components:

    playing piano, and for 20 years

These are conversational signposts that represent different directions she could have taken our chat.


Her general interest in music could’ve helped guide her to choose which signpost to follow. And if a particular branch of conversation fizzled out, she could’ve always circled back to previous signposts mentioned in the conversation:
 


Putting my awkward conversation about instruments aside, I want to contrast it with a…

A successful example.

While talking to somebody else last week, we seamlessly followed each other’s conversational signposts (which are highlighted in bold).

Me: “Did you get up to anything Friday night?”

Him: “Yeah, I went line dancing at a place called Stony’s.”

Me: [I don’t care about dancing so I opted for a joke.] “Oh cool, does that place double as a weed bar?”

Him: “Huh?”

Me: “Cuz, you know, Stony’s.”

Him: [Groaning]

Me: [Jokingly] “I’ll see myself out” [and fake walked away]. “No, but seriously, is the reason you’re into line dancing because you enjoy the hypnotic effect of dancing in unison? If so, you might be interested in joining a cult—have you ever experimented with that?”

Him: “I think a lot of people experiment in their 20s. Some of the cults I’ve tried were too intense. I remember this one time, I was drinking the blood of a virgin my cult had just sacrificed, and I thought, ‘You know, I think flag football is more my thing.’”

We took turns following the conversational signposts that piqued our interest the most. This leads to the last aspect of the concept which is that they help to…

Direct the flow of conversation.

Last year, I went dragon boating in Arizona and spoke with a beautiful woman for two hours who worked as a consultant for McKinsey.[1] While she never asked me any personal questions all night, it didn’t matter. I still had a great time because I was in full control of our chat. By recognizing the conversational signposts, I got to ask the follow-up questions I was most curious about. (I ended up learning her entire life story—it was a fascinating tale of privilege, passive aggressive social skills, and a lack of self-awareness).

Like with any new skill, trying something for the first time can be stiff and unnatural. But the longer I practiced noticing and following conversational signposts, the more enjoyable conversing with a variety of people became.

  1. ^

    By now, perhaps you’re recognizing the different conversational signposts in this sentence. You can try naming a few before hovering over the black bar to see some signposts I identified:
    >! What is Dragon boating? Beautiful woman—I take it you’re single? What were you doing in Arizona?



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会话路标 交流技巧 聊天话题
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