The Verge - Artificial Intelligences 2024年07月31日
Meta blames hallucinations after its AI said Trump rally shooting didn’t happen
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Meta的AI助手错误称特朗普遇刺未发生,公司高管将其归因于技术问题,该事件引发广泛关注,同时谷歌也被指搜索自动完成功能 censorship 相关结果,科技行业正努力解决生成式AI的虚假倾向问题。

🎯Meta的AI助手对特朗普遇刺事件的回应出现错误,公司起初限制其对此问题作答,后虽取消限制,但仍存在提供错误答案的情况,包括称该事件未发生。

🚫Meta AI的错误被指是行业内所有生成式AI系统普遍存在的‘幻觉’问题,是AI处理实时事件的持续挑战,模型可能返回不准确或不适当的输出。

💥不仅Meta,谷歌的搜索自动完成功能也被质疑 censoring 关于特朗普遇刺尝试的结果,而科技行业一直在努力限制生成式AI的虚假倾向。

Former President Donald Trump. | Image: Laura Normand / The Verge

Meta’s AI assistant incorrectly said that the recent attempted assassination of former President Donald Trump didn’t happen, an error a company executive is now attributing to the technology powering its chatbot and others.

In a company blog post published on Tuesday, Joel Kaplan, Meta’s global head of policy, calls its AI’s responses to questions about the shooting “unfortunate.” He says Meta AI was first programmed to not respond to questions about the attempted assassination but the company removed that restriction after people started noticing. He also acknowledges that “in a small number of cases, Meta AI continued to provide incorrect answers, including sometimes asserting that the event didn’t happen – which we are quickly working to address.”

“These types of responses are referred to as hallucinations, which is an industry-wide issue we see across all generative AI systems, and is an ongoing challenge for how AI handles real-time events going forward,” continues Kaplan, who runs Meta’s lobbying efforts. “Like all generative AI systems, models can return inaccurate or inappropriate outputs, and we’ll continue to address these issues and improve these features as they evolve and more people share their feedback.”

It’s not just Meta that is caught up here: Google on Tuesday also had to refute claims that its Search autocomplete feature was censoring results about the assassination attempt. “Here we go again, another attempt at RIGGING THE ELECTION!!!” Trump said in a post on Truth Social. “GO AFTER META AND GOOGLE.”

Since ChatGPT burst on the scene, the tech industry has been grappling with how to limit generative AI’s propensity for falsehoods. Some players, like Meta, have attempted to ground their chatbots with quality data and real-time search results as a way to compensate for hallucinations. But as this particular example shows, it’s still hard to overcome what large language models are inherently designed to do: make stuff up.

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