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Human-in-the-loop work drives AI powering Alibaba’s smart glasses
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阿里巴巴宣布进军智能眼镜市场,将于2025年底在中国推出搭载其自研AI模型的产品——Quark AI Glasses。这款眼镜将运行阿里巴巴的Qwen大语言模型和AI助手Quark,并整合了免提通话、实时翻译、会议记录等功能。文章还深入探讨了AI发展背后的关键环节——数据标注,特别是“人机协作”(HITL)模式。Sapien公司联合创始人Henry Chen介绍了HITL的复杂性、对专业知识的需求以及质量控制方法,并分析了中国AI行业的增长对数据标注行业的影响。他强调,尽管自动化发展,但在处理文化敏感性、复杂情感等长尾数据方面,人类的参与依然不可或缺,AI发展离不开人机协作。

🌟 阿里巴巴发布Quark AI Glasses,标志其正式进入可穿戴设备市场,该眼镜将内置其Qwen大语言模型和AI助手Quark,并计划于2025年底在中国上市。这款智能眼镜将提供免提通话、音乐串流、实时翻译、会议转录及内置摄像头等多种功能,并能与阿里巴巴的生态系统深度整合,方便用户使用导航、支付(支付宝)、比价(淘宝)及其他服务。

📊 AI技术,尤其是智能眼镜等硬件的实现,高度依赖于“人机协作”(HITL)的数据标注。HITL并非简单的数据标记,而是包含对边缘案例的决策、判断以及持续的评估和反馈,以确保AI模型的准确性和可靠性。高质量的数据标注是AI系统能够识别图像、理解语境和进行自然语言交互的基础。

🧑‍💻 数据标注工作正从低技能转向高需求,随着行业AI的兴起,需要医生、律师、科学家等领域专家贡献知识。Sapien公司通过雇佣180万全球贡献者,采用同行评审、贡献者声誉跟踪和激励机制来保证数据标注的质量,尤其是在处理复杂的上下文理解和视觉识别任务时。

📈 中国AI行业的快速发展带动了对数据标注需求的增长,其项目类型与国际市场日益趋同。Sapien利用链上技术实现支付透明化,并赋予社区对项目选择的发言权,同时通过无办公室模式,专注于奖励贡献者实际创造的价值,以应对大规模分布式劳动力的管理挑战。

🚀 尽管自动化技术(如自监督学习)在发展,但人类在处理文化细微差别、讽刺、罕见疾病、特定语言或复杂情感等长尾数据和新领域时仍是关键。未来,人类贡献者将更专注于评估合成数据、模型输出、策展独特的“真实世界”数据集以及提供领域专业知识,人机协作将向更专业化的方向演进。

Alibaba is moving into the smart glasses market with a device powered by its own AI models, part of a wider $52.4 billion furthering of AI and cloud computing. The Quark AI Glasses marks the company’s first step into the wearables category and is due to launch in China by the end of 2025.

The glasses will run on Alibaba’s Qwen large language model and its AI assistant, Quark. Quark is already available as an app in China, but this will be the first time the company is pairing it with hardware to reach more users.

The Hangzhou-based firm has been one of China’s more active AI developers, rolling out models designed to compete with systems from companies like OpenAI. By moving into smart glasses, it joins a growing group of tech players betting on wearables as the next major computing platform alongside smartphones.

Pushing into hardware

The Quark AI Glasses will enter a market that already includes Meta’s smart glasses made with Ray-Ban and a model launched this year by Xiaomi. Alibaba’s version will offer hands-free calling, music streaming, real-time translation, meeting transcription, and a built-in camera.

Alibaba operates a broad set of services in China and the glasses will connect to that ecosystem. Users will be able to access navigation, make payments through Alipay, compare prices on Taobao, and tap into other Alibaba-owned platforms like mapping and travel booking.

While the company has outlined some features, it has not revealed the price or detailed specifications.

The data behind the devices

Smart glasses like Alibaba’s depend on AI systems that can recognise images, interpret context, and respond in natural language. The abilities rely on huge amounts of labelled data – information that has been reviewed and tagged by humans so the AI can learn from it.

That process often involves “human-in-the-loop” (HITL) systems, where people provide input at key stages of training and testing. To understand how this works in practice, AI News spoke with Henry Chen, co-founder of Sapien, a company that manages large, distributed workforces for data labelling. Chen discussed common misunderstandings, the demand for skilled contributors, and how China’s AI growth is influencing the industry.

Misconceptions about HITL

One common belief is that HITL is simply data labelling. Chen said it’s more complex, involving decisions on edge cases, judgement calls, and ongoing evaluation. “Continuous feedback is what makes HITL work instead of one-off datasets,” he said.

Another misconception is that the work is low-skilled. Chen said the rise of industry-specific AI has created demand for domain experts like doctors, lawyers, and scientists to contribute their knowledge.

Sapien works with 1.8 million contributors in 110 countries. For complex tasks like contextual understanding or visual recognition, maintaining quality is critical. Chen said the company uses peer validation, contributor reputation tracking, and aligned incentives to ensure consistent results.

China’s AI growth and demand for labelling

China’s AI sector is expanding quickly, and demand for data labelling is catching up to the levels of the US. While China has its own rules and regulations, Chen said the types of projects are increasingly similar to those in other major markets.

With such a large and dispersed workforce, Sapien uses on-chain technology to make payments transparent and give the community a say in which projects are worth pursuing. By operating without traditional offices, Chen said they avoid some workplace issues and focus on rewarding contributors for the value they deliver.

Automation is changing data labelling, but Chen believes humans will remain central to certain types of work. Tasks involving cultural nuance, sarcasm, rare diseases, niche languages, or complex sentiment will still need human review. “Humans will shift focus towards long-tail data and new vertical domains,” he said, predicting a rise in AI-assisted labelling while people handle the most challenging cases.

Sensitive projects, like the IP of large corporations or international organisations, require strict controls. Chen said Sapien vets and trains enterprise contributors, uses data minimisation and access controls, and follows compliance rules set by clients. The company works under frameworks like SOC 2 Type 2, GDPR, and HIPAA.

Looking ahead

As AI models become better at learning from unlabelled data – known as self-supervised learning – some expect the need for human labelling to shrink. Chen sees the role of human contributors changing rather than disappearing.

“We will evolve into a more specialised industry,” he said, noting that Sapien is already doing more work on evaluating synthetic data and model outputs. He expects future projects to focus on curating unique “ground truth” datasets, assessing AI performance, and providing domain-specific expertise.

From glasses to the broader AI race

Alibaba’s smart glasses highlight how far AI has moved into everyday products. While they may be one of many wearable devices in the market by 2025, the combination of Alibaba’s in-house language model, its existing services, and hardware integration could make them stand out for users in China.

At the same time, products like these depend on a complex supply chain of human expertise, from the engineers building the models to the contributors refining the data they use. Companies like Sapien operate behind the scenes, making sure AI systems have the information they need to function more accurately and responsibly.

Whether in the form of smart glasses, virtual assistants, or other yet-to-be-released devices, AI-driven hardware is becoming a new way for companies to bring their services directly to consumers. For Alibaba, the Quark AI Glasses are both a product launch and a statement about where it sees growth – in technology that combines software, hardware, and human input.

(Photo by Panos Sakalakis)

See also: Alibaba’s AI coding tool raises security concerns in the West

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阿里巴巴 AI智能眼镜 Quark AI Glasses 人机协作 数据标注 HITL AI发展
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