Fortune | FORTUNE 前天 08:17
The friendship premium: A majority of people would trade 20% in salary to work with close friends, KPMG survey finds
index_new5.html
../../../zaker_core/zaker_tpl_static/wap/tpl_guoji1.html

 

一项KPMG的调查显示,高达57%的员工愿意接受低10%的市场薪资,以换取与朋友一起工作的机会,这表明职场友情对员工的价值相当于薪资的20%。同时,45%的受访者表示在工作中感到孤独,这一比例较去年翻倍,81%的员工认为职场人际关系至关重要。KPMG认为,职场友情是缓解孤独、倦怠和脱离感的重要解决方案。专家指出,员工越来越注重工作的意义、成长和连接,而非仅仅是收入,温暖、信任和友好的组织文化能提升员工的归属感和留存率。特别是Z世代,他们最看重职场友情,并将其视为重要的社交连接和倾诉对象。然而,AI在职场中的应用也引发了“AI悖论”——虽然99%的员工对AI伙伴感兴趣,但近半数认为AI会产生虚假连接,取代深度对话。专家强调,技术应服务于增强而非削弱人际互动,未来的组织需要平衡AI效率与真实连接。

📊 职场友情价值被高度认可:KPMG调查显示,近六成员工愿为与朋友共事接受较低薪资,显示职场人际关系对员工的吸引力甚至超越了薪资优势,职场友情被视为一种“友情溢价”,其价值相当于薪资的20%。

😞 孤独感与人际关系的重要性:近半数员工在工作中感到孤独,且这一比例显著上升,81%的员工认为建立职场人际关系“至关重要”。这反映出当前职场中人际连接的缺失以及员工对归属感的强烈需求。

🚀 年轻一代对职场友情的需求尤为突出:Z世代最为看重职场友情,超过三分之二的Z世代员工倾向于选择与朋友共事的环境。他们更依赖职场朋友来应对心理健康和职业倦怠问题,并将朋友视为重要的社交连接和倾诉对象。

💡 AI在职场中的双重性:尽管99%的员工对AI伙伴表示兴趣,但近半数人担心AI会制造虚假连接,取代深度对话。专家指出,AI可以缓解孤独,但也可能加剧对真实关系的渴望,关键在于如何利用技术促进而非取代有意义的人际互动。

🤝 营造健康职场环境的核心:专家强调,一个温暖、信任和友好的组织文化对于吸引和留住人才至关重要,这比单纯的薪资更能激发员工的忠诚度和投入度。未来的成功企业应将人置于核心地位,实现AI与真实人际连接的和谐共存。

Workers crave companionship so much, in fact, survey results published Tuesday from audit, tax, and advisory firm KPMG show 57% would choose a role with a salary 10% below market value to work with friends over a job with a salary 10% over market without close friendships.

This “friendship premium” effectively values workplace relationships at 20% of someone’s salary, according to KPMG.

Meanwhile, 45% of people reported feelings of loneliness in the workplace, up nearly double from KPMG’s Friends at Work report from last year. And 81% of workers consider having workplace relationships as “critically important.”

This year, KPMG surveyed 1,019 full-time employees about the relative importance of salary, friends at work, work-life balance, learning opportunities, company culture, and how technology shapes employee experiences.

KPMG’s decision to explore workplace friendships was driven by the growing recognition that human connection is essential to business success, Sandy Torchia, KPMG U.S. vice chair of talent and culture, told Fortune.

“Our [2024] survey revealed that workplace friendships are an undervalued solution for addressing issues such as loneliness, burnout and disengagement—challenges increasingly evident in today’s workforce,” she said. “Our [2025] survey indicates that these issues not only persist but are becoming even more prevalent.”

The value of friendships at work

Kelsey Szamet, a workplace attorney with Encino, Calif.-based Kingsley Szamet Employment Lawyers, told Fortune it’s no wonder some employees would choose lower pay to work with friends.

Based on her work with clients, “a warm organizational culture will often rank higher for employees compared to simple monetary pay,” Szamet said. “Working in an atmosphere of trust and friendship can lead to greater commitment and staying longer with one company even if salaries are not at the stratospheric levels for one’s expertise.”

Erin Eatough, cofounder and chief science officer at advisory firm Fractional Insights, told Fortune this trend reflects a larger redefinition of value at work.

“People are no longer just optimizing for income—they’re optimizing for meaning, growth, and connection,” said Eatough, who uses psychological science while consulting Fortune 500 leaders. She earned her Ph.D. in industrial-organizational psychology from the University of South Florida. 

“We see this in our diagnostics,” she continued. “Workers are increasingly seeking environments where they feel safe, connected, and respected. Friendship is often the most human expression of a culture that has gotten it right.”

A recent Fractional Insights survey also showed more than 50% of employees feel they have to “constantly look out for themselves at work.”

“That kind of chronic self-protection signals a breakdown of trust and belonging and it erodes motivation and innovation over time,” Eatough added. “Workplace friendships can act as a buffer against the loneliness epidemic.”

Meanwhile, workplace friendships often go beyond superficial connections. Friends can serve as support systems at important times like when an employee faces discrimination, harassment, or retaliation Szamet said. 

Generational breakdown and AI friendships

KPMG’s survey results found Gen Z values workplace friendships the most out of all groups. Two-thirds of Gen Z would choose a role with the friendship premium, followed by 58% for baby boomers, 57% of millennials, and 55% of Gen Xers.

While friendships are valuable across all generations, younger workers rely more heavily on work friends to navigate mental health and burnout, Torchia said. They’re also more likely to view their work friends as “social connectors” and “confidants,” she added. 

AI has also become a source of companionship—for better or for worse—for some workers. While 99% of workers reported they’re interested in an AI chatbot that could become a friend or trusted work companion, according to KPMG, 49% said the technology creates false connections and replaces deep conversations with superficial interactions. Torchia calls this the “great AI paradox.”

AI “can serve as a tool to help alleviate loneliness while also amplifying our hunger for authentic relationships,” she said. “The organizations winning are those leveraging emerging technology like AI to create more meaningful human interactions, not fewer.”

Eatough said the more we automate, the more precious and powerful human connections become.

“If we’re not careful, we risk designing sterile, extractive workplaces in pursuit of efficiency,” she said. But placing humans at the forefront of performance management, communication, and rewards can “create environments where both AI and authentic connection thrive side by side.”

Fish AI Reader

Fish AI Reader

AI辅助创作,多种专业模板,深度分析,高质量内容生成。从观点提取到深度思考,FishAI为您提供全方位的创作支持。新版本引入自定义参数,让您的创作更加个性化和精准。

FishAI

FishAI

鱼阅,AI 时代的下一个智能信息助手,助你摆脱信息焦虑

联系邮箱 441953276@qq.com

相关标签

职场友情 员工敬业度 孤独感 AI与人际关系 Z世代
相关文章