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XABPs: Towards eXplainable Autonomous Business Processes
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本文探讨了自主业务流程(ABP)在提高运营效率、降低成本等方面的潜力,同时分析了其可能引发的问题,如降低利益相关者信任、调试困难等。提出可解释ABP(XABP)概念,通过系统方法解决ABP挑战,包括其形式、可解释性结构以及关键BPM研究挑战。

arXiv:2507.23269v1 Announce Type: cross Abstract: Autonomous business processes (ABPs), i.e., self-executing workflows leveraging AI/ML, have the potential to improve operational efficiency, reduce errors, lower costs, improve response times, and free human workers for more strategic and creative work. However, ABPs may raise specific concerns including decreased stakeholder trust, difficulties in debugging, hindered accountability, risk of bias, and issues with regulatory compliance. We argue for eXplainable ABPs (XABPs) to address these concerns by enabling systems to articulate their rationale. The paper outlines a systematic approach to XABPs, characterizing their forms, structuring explainability, and identifying key BPM research challenges towards XABPs.

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自主业务流程 ABP 可解释ABP BPM 研究挑战
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