TheLowDown-Asia 07月29日 15:27
How can Luckin Coffee launch 119 new drinks in a year
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瑞幸咖啡的“芝士拿铁”以其独特的口味和成功的市场策略,成为品牌的一款热门产品。该产品于2022年10月10日推出,首日销量即突破131万杯,首周销量更是高达659万杯。瑞幸咖啡在产品研发上并非追求市场首创,而是采取数据驱动和流程化的方法,通过17轮内部测试和“赛马”机制,确保产品符合消费者需求和市场趋势。其成功归因于创新的口味、优化的供应链、可负担的价格、算法驱动的营销以及强大的研发能力。瑞幸咖啡的运营模式更像一家科技公司,而非传统餐饮品牌,这使其能够快速推出新品并保持市场竞争力。

☕️ 创新口味与市场定位:瑞幸咖啡的“芝士拿铁”是一款将牛奶与芝士融合的奶基底咖啡,定位为“明星产品”。尽管芝士在饮品中的应用并非瑞幸首创,但其将芝士引入咖啡领域,为消费者带来了新颖的体验,并成功吸引了大量关注。

📈 卓越的市场表现:自2022年10月10日推出以来,“芝士拿铁”取得了惊人的销售成绩,首日销量即达到131万杯,首周销量更是累计超过659万杯,充分证明了其市场受欢迎程度。

🔬 数据驱动的研发流程:瑞幸咖啡在产品开发上不依赖“凭感觉”或传统故事,而是采取严格的数据和流程驱动方法。从规划、设计、测试(经历17轮内部测试和7个月的迭代)到发布,每一步都基于客户行为、市场信号和内部测试数据,确保产品成功率。

💡 科技公司式运营模式:瑞幸咖啡的运作模式更接近科技公司,拥有结构化的工作流程、内部基准和系统协调能力。这种模式使其能够快速响应市场变化,持续推出新品,例如在2024年已推出超过119款新SKU,平均每月约10款。

🌐 国际化扩张潜力:除了在中国市场的成功,“芝士拿铁”也已在新加坡等国际市场推出,并取得了良好的反响。这表明瑞幸咖啡的创新模式和产品具有全球扩张的潜力,未来有望在美国等市场推出更多新饮品。

When we run our coffee innovation workshops (aptly named Sip, Innovate, Repeat), our coffee-drinking participants often raise an eyebrow when they come across menu items like Orange Americano or Cheese Latte from Luckin Coffee.

But here are some fun facts that might change your mind — or at least make you curious enough to try one.

Take the Cheese Latte, for example:

Luckin even released special posters to celebrate these milestones. (Image translation: (left) “Cheese Latte breaks records! Single-day sales exceed 1.31 million cups”; (right) “Blockbuster Hit! Cheese Latte total sales exceed 6.59 million cups during its launch week”)

 

Luckin Coffee wasn’t the first to put cheese in a drink. Many freshly-made beverage brands in China — including Heytea, Naixue, and others — have long offered cheese foam as a topping for tea or fruit-based drinks.

So what made Luckin’s Cheese Latte stand out?

Several factors played a role in its success: the novelty of cheese in coffee (a category that’s still relatively new to many Chinese consumers), a well-optimised supply chain, accessible pricing, algorithm-driven marketing, and a formidable R&D engine.

We break down these elements in our latest report, Inside Luckin Coffee: Strategy, model, and international playbook. But we’ll give you a peek into what powers Luckin’s product pipeline — its R&D system.


Luckin Coffee’s product does not need to be the 1st in the market 

When it comes to product development, Luckin Coffee doesn’t always chase “firsts”, nor does it rely on the R&D director’s “gut feel.”, or the nostalgic “my grandmother’s recipe” story.

Instead, Luckin Coffee takes a data- and process-driven approach. Decisions on what to launch next are based on customer behaviour, market signals, and structured internal testing. In this system, data outweighs human judgment, and the R&D processes are rigorous, repeatable, and followed to the dot.

 

Take the Cheese Latte, for example — here’s a glimpse into how Luckin Coffee brought it to life:

This is a fun, simple way to depict Luckin Coffee’s R&D process. While many F&B chains follow a similar flow — research, iterate, launch, and monitor — Luckin Coffee takes the data- and process-driven approach to a whole new level. (We dive deeper into this in our report: Inside Luckin Coffee: Strategy, model, and international playbook) . 

 

We believe this was the same process for Coconut Latte (2021), Orange Americano (2023), as well as the famous Moutai Latte (2023).

What sets Luckin Coffee apart is that it behaves more like a tech company than a traditional F&B brand — with structured workflows, internal benchmarks, and system-wide coordination.

This is one reason why (1) Luckin Coffee doesn’t need to be first to market with new drink ideas, and (2) it can launch more than 119 new SKUs in 2024 alone. That’s about 10 every month.

 

So, (when) will Cheese Latte land in America?

Luckin Coffee has already expanded into Singapore and Malaysia, where it launched “Big Cheese Latte” in Singapore. But as of now, the original Cheese Latte has yet to make its debut in the U.S.

Could it land this autumn, just like it did in China — leveraging similar weather patterns and seasonal moods? And if it does, will American consumers embrace this innovation, or fall back to the good old pumpkin spice? 

One thing’s for sure: Luckin’s data team is likely watching this very closely.

To learn more about Luckin Coffee’s strategy, innovation and expansion, and how this translates to the wider ecosystem, download our latest report here

The post How can Luckin Coffee launch 119 new drinks in a year first appeared on The Low Down - Momentum Works.

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瑞幸咖啡 芝士拿铁 产品创新 数据驱动 餐饮科技
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