TheLowDown-Asia 07月28日 14:36
How can Luckin Coffee launch 119 new drinks in a year
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瑞幸咖啡通过数据驱动和流程化的研发体系,成功打造了如芝士拿铁等爆款产品。文章以芝士拿铁为例,详细阐述了瑞幸如何从市场信号、客户行为出发,经过17轮内部测试、7个月的迭代,最终实现单日销量破百万杯的佳绩。这种类似科技公司的运作模式,使得瑞幸能够高效推出大量新品,并能在竞争激烈的饮品市场中保持领先地位,其创新策略和国际化布局值得关注。

☕️ **数据驱动的研发模式**:瑞幸咖啡在产品开发上不追求“第一”,而是依赖于客户行为、市场信号和结构化的内部测试。这种模式将数据置于人类判断之上,确保了研发流程的严谨性、可重复性和高效性,例如芝士拿铁的成功就得益于此。

🧀 **爆款产品的打造流程**:以芝士拿铁为例,瑞幸咖啡经历了从宏观战略规划、产品设计(定位为明星产品)、长达7个月的17轮内部测试(包括“赛马”机制的软性推出),到最终战略性选定日期进行全国推广的完整过程,每一步都充满了数据支持和精细化运作。

🚀 **类似科技公司的运作效率**:瑞幸咖啡将自身定位为一家科技公司而非传统餐饮品牌,拥有结构化的工作流程、内部基准和系统协调。这使其能够快速推出大量新品(例如2024年已推出超过119款新品),并成为其市场竞争力的重要来源。

📈 **市场定位与营销策略**:芝士拿铁的成功不仅在于产品本身的创新(将芝士融入咖啡),还在于其新颖的市场定位、优化的供应链、亲民的定价以及算法驱动的营销。这些综合因素共同推动了其销量佳绩,并使其在众多竞品中脱颖而出。

When we run our coffee innovation workshops (aptly named Sip, Innovate, Repeat), our coffee-drinking participants often raise an eyebrow when they come across menu items like Orange Americano or Cheese Latte from Luckin Coffee.

But here are some fun facts that might change your mind — or at least make you curious enough to try one.

Take the Cheese Latte, for example:

Luckin even released special posters to celebrate these milestones. (Image translation: (left) “Cheese Latte breaks records! Single-day sales exceed 1.31 million cups”; (right) “Blockbuster Hit! Cheese Latte total sales exceed 6.59 million cups during its launch week”)

 

Luckin Coffee wasn’t the first to put cheese in a drink. Many freshly-made beverage brands in China — including Heytea, Naixue, and others — have long offered cheese foam as a topping for tea or fruit-based drinks.

So what made Luckin’s Cheese Latte stand out?

Several factors played a role in its success: the novelty of cheese in coffee (a category that’s still relatively new to many Chinese consumers), a well-optimised supply chain, accessible pricing, algorithm-driven marketing, and a formidable R&D engine.

We break down these elements in our latest report, Inside Luckin Coffee: Strategy, model, and international playbook. But we’ll give you a peek into what powers Luckin’s product pipeline — its R&D system.


Luckin Coffee’s product does not need to be the 1st in the market 

When it comes to product development, Luckin Coffee doesn’t always chase “firsts”, nor does it rely on the R&D director’s “gut feel.”, or the nostalgic “my grandmother’s recipe” story.

Instead, Luckin Coffee takes a data- and process-driven approach. Decisions on what to launch next are based on customer behaviour, market signals, and structured internal testing. In this system, data outweighs human judgment, and the R&D processes are rigorous, repeatable, and followed to the dot.

 

Take the Cheese Latte, for example — here’s a glimpse into how Luckin Coffee brought it to life:

This is a fun, simple way to depict Luckin Coffee’s R&D process. While many F&B chains follow a similar flow — research, iterate, launch, and monitor — Luckin Coffee takes the data- and process-driven approach to a whole new level. (We dive deeper into this in our report: Inside Luckin Coffee: Strategy, model, and international playbook) . 

 

We believe this was the same process for Coconut Latte (2021), Orange Americano (2023), as well as the famous Moutai Latte (2023).

What sets Luckin Coffee apart is that it behaves more like a tech company than a traditional F&B brand — with structured workflows, internal benchmarks, and system-wide coordination.

This is one reason why (1) Luckin Coffee doesn’t need to be first to market with new drink ideas, and (2) it can launch more than 119 new SKUs in 2024 alone. That’s about 10 every month.

 

So, (when) will Cheese Latte land in America?

Luckin Coffee has already expanded into Singapore and Malaysia, where it launched “Big Cheese Latte” in Singapore. But as of now, the original Cheese Latte has yet to make its debut in the U.S.

Could it land this autumn, just like it did in China — leveraging similar weather patterns and seasonal moods? And if it does, will American consumers embrace this innovation, or fall back to the good old pumpkin spice? 

One thing’s for sure: Luckin’s data team is likely watching this very closely.

To learn more about Luckin Coffee’s strategy, innovation and expansion, and how this translates to the wider ecosystem, download our latest report here

The post How can Luckin Coffee launch 119 new drinks in a year first appeared on The Low Down - Momentum Works.

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瑞幸咖啡 产品创新 数据驱动 餐饮科技 爆款打造
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