Fortune | FORTUNE 前天 20:23
Google’s AI Overviews are cutting off the oxygen to the web
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Google的AI搜索摘要功能正深刻改变用户搜索习惯。一项Pew研究显示,遇到AI摘要的用户点击其他网站的概率显著降低,且更容易直接结束浏览。AI摘要在长尾、问句式搜索中出现频率更高,主要引用维基百科、YouTube和Reddit等平台内容。尽管Google淡化了其对网站流量的负面影响,但这种趋势预示着内容创作者和出版商可能面临严峻挑战,未来AI在搜索中的角色将进一步加强。

📊 AI搜索摘要显著降低用户点击率:研究发现,接触过Google AI摘要的用户,点击传统搜索结果的比例仅为8%,而未接触AI摘要的用户点击率接近翻倍。此外,有AI摘要的搜索结果页面,用户未点击任何链接就关闭的比例为26%,高于仅有传统结果的页面(16%)。

📈 AI摘要在特定搜索类型中更普遍:AI摘要更倾向于出现在用户进行长、自然语言的查询或提问时。一到两个词的搜索触发AI摘要的比例仅为8%,而包含十个或以上词语的搜索则高达53%。以完整句子或问题形式(如“谁”、“什么”、“何时”、“为何”)提出的查询,触发AI摘要的比例分别为36%和60%。

📚 主要引用来源集中:AI摘要在引用来源上表现出明显的偏好,维基百科、YouTube和Reddit这三个平台占据了AI摘要引用的15%,与它们在传统搜索结果中的链接份额(17%)大致相当。AI摘要更倾向于引用维基百科和政府网站,而传统搜索结果则更侧重YouTube链接。

📰 新闻媒体在AI摘要中占比未变:对于希望利用AI革命的新闻组织来说,情况并未明显改善。新闻媒体在AI摘要和传统搜索结果中分别仅占链接的5%,两者占比持平,显示AI并未为新闻内容带来额外的曝光优势。

🔮 Google持续推进AI搜索整合:Google正进一步将AI融入搜索业务,推出新的“AI模式”功能,提供更直接的答案,并整合AI生成响应与网络内容摘要。尽管Google淡化了AI摘要对创作者流量的担忧,但这种趋势预示着内容生态将持续受到AI技术的影响。

It’s official: Google’s AI Overviews are eating search.

Ever since Google first debuted the AI-generated search summaries, web creators have feared the overviews will siphon precious clicks and upend a search experience publishers have relied upon for years. Now, it seems they have their proof.

According to a new study from the Pew Research Center, Google users who are met with an AI summary are not only less likely to click through to other websites but are also more likely to end their browsing session entirely.

Researchers found that just 8% of users who were presented with Google’s AI-generated overviews clicked on a traditional search result link, as opposed to those who did not encounter an AI summary, who clicked on a search result nearly twice as often.

Just over a quarter of searches that produced an AI summary were closed without users clicking through to any links, compared with 16% of pages with only traditional search results.

The summaries are also becoming more common. According to Pew, around one in five Google searches in March 2025 produced an AI summary, with 18% of all the Google searches in the study producing an AI summary.

AI’s search revolution

It’s easy to see why the summaries are popular. Apart from a few minor user experience tweaks, search has remained largely untouched since its conception. Up until AI-powered search entered the scene, users had been presented with a list of links, ranked by an ever-changing Google algorithm, in response to what is normally a natural-language query.

After the launch of AI-powered chatbots such as ChatGPT, the logical jump to technology’s search potential was so obvious that Google declared a “code red” internally and began pouring resources into its AI development.

Fast forward three years, and Google’s AI Overviews are facing off against AI-powered search competitors like Perplexity and ChatGPT Search.

More often than not, users who come to search engines are looking for an answer to a question. AI allows for a new, cleaner way to provide these answers, one that utilizes natural language and speeds up the search process for users.

But the trade-off for this improved experience is the lack of click-through to other websites, potentially resulting in a catastrophic decline in website traffic, especially for sites that rely on informational content or rank highly for keywords. 

The study found that Google is far more likely to serve up an AI Overview in response to longer, more natural-sounding queries or questions. Just 8% of one or two-word searches produced an AI-generated summary. That figure jumps to 53% for searches containing ten words or more.

Queries phrased as full sentences, especially those that include both a noun and a verb, triggered summaries 36% of the time. Meanwhile, question-based searches were the most likely to invoke an AI response, with 60% of queries beginning with “who,” “what,” “when,” or “why” generating an Overview.

Common sources

While the overviews do link out and cite web sources, more often than not, the summaries lean heavily on a trio of Wikipedia, YouTube, and Reddit.

Collectively, these three platforms accounted for 15% of all citations in AI Overviews, almost mirroring the three sites’ 17% share of links in standard search results. Researchers found that AI Overviews were more likely to include links to Wikipedia and government websites, while standard search results featured YouTube links more prominently. Government sources represented 6% of AI-linked content, compared to just 2% in traditional results.

In another potentially ominous sign for publishers hoping to capitalize on the AI revolution, news organizations remain largely flat in both formats, making up just 5% of links in AI Overviews and standard search results alike.

Things are likely to get worse for web creators before they get better as Google leans further into AI in its search business. In May, Google unveiled a new “AI mode” search feature that intends to provide more direct answers to user questions. The answers provided by the new feature are similar to AI Overviews, and blend AI-generated responses with summarized and linked content from around the internet.

Google has continually brushed off concerns that the overviews could negatively affect web traffic for creators. The company did not immediately respond to Fortune’s request for comment on the Pew survey.

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