Fortune | FORTUNE 07月24日 01:45
Businesses in the age of AI have to rethink how they manage talent—’You protect the worker…you don’t protect the job itself’
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人工智能正以前所未有的速度改变着就业市场,许多新兴职业应运而生,但同时也有大量传统岗位面临被AI替代的风险。专家指出,未来的职业生涯将不再是“一份工作干到老”,而是“一生的职业生涯”。因此,个人需要不断学习AI技能以提升就业竞争力,而企业和教育机构也应承担起支持员工转型的责任。在招聘环节,AI的应用虽提高了效率,但也带来了“AI对AI”的沟通困境,人机结合的招聘模式,才能更好地评估候选人的软技能和契合度。

📈 **新兴职业涌现与传统岗位挑战并存**:LinkedIn报告显示,去年招聘的十分之一职位是20年前不存在的新兴岗位,这表明技术变革正在催生新的就业机会。然而,AI的快速发展也意味着许多现有岗位可能被更高效、更低成本的AI替代,迫使劳动者适应变化。

🛡️ **保护人才而非岗位,提升个人竞争力**:LinkedIn的首席经济学家Peiying Chua强调,关键在于保护劳动者和人才,而不是僵化地保护岗位本身。这意味着个人需要主动学习AI技能,提升自身在职场中的价值和适应能力,而不仅仅是依赖于某个特定职位。

🤝 **人机协作是未来工作模式,拥抱AI而非对抗**:Indeed副总裁Madhu Kurup指出,与其害怕AI取代工作,不如思考如何利用AI为自身赋能。那些善于利用AI的聪明人将更有优势。因此,员工应积极寻找将AI融入工作流程的方法,实现人机协同增效。

🎓 **教育与组织支持是转型基石**:新加坡管理大学副校长Sun Sun Lim强调,大学和组织在支持员工适应职业转型过程中扮演着至关重要的角色。提供培训和支持机制,帮助员工顺利过渡到新的岗位类型,是应对AI时代职业变革的必要举措。

🧑‍💼 **招聘环节需人机平衡,关注软技能评估**:Workday的总经理Jessica O’Reilly指出,AI在招聘中的过度应用可能导致“AI对AI”的沟通,忽略了对候选人“化学反应”和软技能的评估。因此,融合人类判断和AI辅助的混合招聘模式,才能更全面地识别合适的人才。

Technology is radically transforming the job market, and advancements in AI are only speeding up the change. One in 10 people hired last year were for jobs that didn’t exist 20 years ago, according to a LinkedIn report from October. On the flip side, many people currently work in jobs that may not exist soon, due to be replaced by a quicker and cheaper AI alternative.  

That’s why “you protect the worker, you protect the talent; you don’t protect the job itself,” Peiying Chua, the head economist for APAC at LinkedIn, said at Fortune Brainstorm AI Singapore conference on Wednesday.  

To that end, Chua believes that the change created by AI will ultimately “elevate the way in which we work.” But to get there, entry-level workers must learn AI skills to level up their employability. And white-collar professionals that are afraid of AI taking their jobs need to get comfortable reskilling.  

“AI is not going to take your job, the person next to you who is cleverer and is using AI is going to take your job,” said Madhu Kurup, Indeed’s vice president of engineering. Employees should be looking for ways to use AI to their advantage at work, instead of competing with it.  

But the responsibility to do so does not only fall on workers.  

“It’s really important that universities and organizations come in with that capacity to support employees as they transition through different kinds of roles,” explained Sun Sun Lim, vice president of Singapore Management University.   

“You’re going to no longer have a career for life, but a lifetime of careers,” Lim said.  

AI in the job application cycle  

The panellists acknowledged that AI has created difficulties for the job hiring process. Candidates are increasingly turning to AI to help churn out job applications en masse. The result is that companies are facing an unprecedented flood of applications.  

Many companies have turned to AI themselves to manage this flood, using the technology to screen applicants and conduct early round interviews.   

Job candidates are now complaining that they will go through multiple rounds of interviews at a company without ever meeting a single employee.  

“The hiring process becomes an LLM talking to an LLM,” said Jessica O’Reilly, Workday’s general manager for ASEAN. “That’s not going to get us anywhere.”  

O’Reilly sees the solution as using a blend of human and AI. While AI can help narrow down candidates and make the hiring process faster, “in hiring, a lot of it is about chemistry,” O’Reilly explained. And, fortunately, an AI interviewer simply can’t evaluate these “softer skills” like a human can. 

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人工智能 就业市场 技能升级 职业转型 招聘
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