Fortune | FORTUNE 前天 00:49
Anthropic banned AI in job interviews—now the $61.5 billion tech giant is doing a U-turn and letting applicants use bots, but only if it’s Claude
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科技公司Anthropic更新了其招聘政策,允许求职者在申请过程中使用自家AI平台Claude来优化简历、求职信和申请问题。此举旨在让求职者更好地展示其独特视角、技能和经验,尤其是在初稿完成后进行润色。尽管在面试和大部分评估环节仍禁止使用AI,但Anthropic强调了与AI协作的重要性,并计划持续评估和更新政策以适应AI技术的发展。此举反映了AI在招聘领域的日益普及,也促使企业思考如何在保持公平性的同时,拥抱AI带来的效率提升。

💡 Anthropic允许求职者在申请流程中使用Claude AI来优化简历、求职信和申请问题。这一政策更新旨在帮助应聘者更有效地沟通其能力和经验,但明确规定了使用范围,如在初稿完成后进行润色,而非代写。

🤝 公司强调了与AI协作的能力是其招聘考量的一部分,认为在AI日益普及的背景下,求职者能够熟练运用AI工具是重要的技能。Anthropic自身也在招聘流程中广泛使用Claude,因此对求职者开放使用也被视为一种公平性的体现。

🚫 在面试和大部分的评估环节,求职者仍然被禁止使用AI工具。这是为了确保能够评估求职者在无AI辅助情况下的沟通能力和个人特质,并防止AI在关键评估环节中影响公平性。

🔄 Anthropic表示将定期审查和更新其AI招聘政策,以适应不断发展的AI技术和能力。这意味着当前的政策并非一成不变,公司在探索AI在招聘中的应用时,保持了灵活性和前瞻性。

📈 类似Anthropic的公司(如Goldman Sachs)在招聘中对AI的使用持谨慎态度,但整体趋势是AI正被越来越多地用于招聘流程,包括筛选简历、优化面试问题等。同时,求职者也越来越依赖AI来应对竞争激烈的就业市场。

The $61.5 billion technology company alerted Fortune to its recently updated policies. Job seekers can now refine their resumes, cover letters, and applications with AI.

But there’s a catch: They can only use Anthropic’s own platform, Claude. And they’re still barred from using it during most assessments and while they’re sitting in the interview.

“At Anthropic, we use Claude every day, so we’re looking for candidates who excel at collaborating with AI,” the company wrote in its candidate AI guidelines. “Where it makes sense, we invite you to use Claude to show us more of you: your unique perspective, skills, and experiences.”

The company had previously reasoned that by banning the tools, hiring managers could have a better sense of applicants’ “personal interest” and their “non-AI-assisted communication skills.” 

However, Anthropic may be changing its guidelines, as in reality, it’s hard to police, gets candidates using their product, and levels the playing field—since the company uses Claude to create job descriptions, improve interview questions, run candidate communications, and more, it’s only fair that candidates can access such tools too.

“This isn’t revolutionary, but it’s intentional,” Jimmy Gould, head of talent for Anthropic, wrote on LinkedIn. “We recognize that deploying AI in hiring requires careful consideration around fairness and bias, which is why we’re experimenting, testing, and being transparent about our approach.”

The changes to AI in hiring: when Anthropic applicants can use the tech

Anthropic has a few rules for applicants using Claude in the hiring process: they must use the tool thoughtfully, be themselves, and be transparent. Here is where they can and can’t use AI in Anthropic’s hiring process, as the company says, to “use Claude to show us more of you”:

    When applying: Applicants should write their own first drafts of resumes, cover letters, and application questions. Then they can use Claude to refine their materials, to “polish how [they] communicate about [their] work.”During take-home assessments: Candidates can use Claude when instructed to, but otherwise cannot use the tools. Preparing for interviews: Claude can be used for applicants to research Anthropic, practice their answers, and prepare questions for the interviewer.During live interviews: No AI assistance is allowed in this part of the process unless told otherwise.

These updated guidelines allow more flexibility after the tools were barred from the process altogether—but candidates shouldn’t get too comfortable with the current process as it could change again. Anthropic revealed it plans to regularly review and update the policy “to reflect evolving AI capabilities.” 

How AI is changing the hiring process

Anthropic isn’t the only company that has been wary of job seekers using the tech to get a leg-up. Goldman Sachs similarly issued a warning to students interested in its private investing academy in EMEA, reminding them that the bank “prohibits the use of any external sources, including ChatGPT or Google search engine, during the interview process.”

But the hiring process may already be changed forever, as both recruiters and job-seekers are leveraging the tools in the talent war. Companies like KPMG, Eventbrite, and Progressive are using the technology to sort through thousands of applications, speed up the process, and make better hiring decisions. It’s proved to be an incredibly helpful tool as managers have to comb through piles of documents.

Candidates are increasingly leaning on AI in response to the white-collar job hunt becoming so dire. In 2024, nearly half of job-seekers used generative AI to “build, update, or improve” their resumes, according to a report from Canva. 

OpenAI’s ChatGPT seems to be a particularly popular tool, with around 57% of applicants using the chatbot in their job applications, according to a study from consulting firm Neurosight data. And in 2023, around 73% of Americans said they would consider using AI tools in 2024 to help them embellish or lie on their resume, according to a report from StandOut CV. 

As some job-seekers apply to jobs for over a year, sending out thousands of applications, AI has become integral in keeping pace and landing a gig. 

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