Fortune | FORTUNE 07月20日 20:29
Revenge quitting isn’t a Gen Z problem. It’s a leadership failure
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近期,员工在社交媒体上分享“裸辞”或在离职面谈中表达不满的视频成为热门话题。文章指出,这些戏剧化的离职并非问题的根源,而是领导力缺失的信号。员工的离职往往源于期望落空、反馈被忽视、信任被侵蚀等长期积累的问题。许多员工在入职初期就因不清晰的期望和缺乏有效沟通而感到疏离,导致敬业度下降。文章强调,高绩效员工的“悄然离职”同样具有破坏性,领导者未能识别和认可他们的贡献是关键原因。将员工离职归咎于年轻一代是片面的,根本问题在于领导者未能有效管理、沟通和激励团队,导致了员工的疏离和最终的离开。文章呼吁领导者反思自身行为,加强有效的沟通和反馈,以改善员工敬业度和减少非正常离职。

✨ 社交媒体上的“裸辞”视频反映了领导力缺失的深层问题,而非员工世代的固有缺陷。当员工选择公开、激烈的离职方式时,这通常是长期以来领导力沟通不畅、期望管理失误和信任被破坏的结果,是问题爆发的最终体现。

📉 员工敬业度普遍不高是导致离职潮的重要因素。文章引用数据指出,仅有21%的员工对工作敬业,甚至管理者自身的敬业度也仅为27%。这种普遍的疏离感意味着大多数员工在采取激烈离职行动之前,就已经在心理上“退出了”。

💡 高绩效员工的“悄然离职”同样令人担忧,且往往更具破坏性。当领导者未能及时识别和认可高绩效员工的贡献时,他们会逐渐减少投入,最终“淡出”,而这种损失往往在他们离开很久之后才被察觉,反映了领导者在激励和认可方面的严重不足。

🗣️ 有效的反馈是提升员工敬业度和留存率的关键。文章指出,收到有意义反馈的员工敬业度显著提高。然而,许多企业在反馈机制上存在不足,反馈不及时、不具体,甚至缺失,这不仅未能激励员工,反而侵蚀了信任。

🚀 改善离职现象需要从领导力本身入手,而非简单归咎于员工。企业应在招聘、期望设定和日常沟通中投入更多精力,建立积极的企业文化,鼓励开放对话,从而减少非正常的离职事件,并以更专业、私密的方式处理人员流动。

TikTok is flooded with clips of Gen Z workers quitting mid-shift or nuking their exit interviews. It’s part of a broader surge: #QuitTok has generated millions of posts, making resignations a viral trend. These dramatic exits aren’t the problem. They’re the signal.

When an employee rage-quits on camera, it doesn’t come out of nowhere. That moment is a lagging indicator of a leadership breakdown that started well before anyone hit record. Expectations were missed. Feedback ignored. Trust eroded. These public resignations are the final stop on a road paved with poor leadership, not generational dysfunction.

We fixate on the spectacle of how people leave, but the real story is why, and more importantly, why leaders never saw it coming.

Disengaged employees

The distance between Day One and a public resignation is filled with missed off‑ramps: onboarding that never clarified expectations, one‑on‑ones that never happened, or feedback that never landed. According to Gallup, only 12% of employees strongly agree that their organization does a great job onboarding new hires. That means most people begin their jobs with confusion, not clarity, and weakened connection before they’ve had a chance to succeed.

The signs of disengagement are often visible long before a walkout happens. Quiet quitting. Diminished communication. Off-camera meetings and half-hearted check-ins. According to Gallup’s 2023 “State of the Global Workplace” report, only 21% of employees are engaged at work, a decline from the year before. And it’s not just frontline workers who are checking out. Manager engagement has dropped to just 27%, showing even leaders feel unsupported or disconnected.

More than three-quarters of the global workforce operates below full engagement, and many are already psychologically checked out before the dramatic departure ever occurs.

But not all disengagement ends in a viral resignation. Some of the most damaging losses are invisible. High performers who used to raise their hands, offer solutions, and go the extra mile start pulling back—not because they no longer care, but because no one noticed when they did. Recognition is among the most overlooked tools in leadership. And when there’s no acknowledgment of their contributions or value, your best people don’t blow up on the way out; they fade out long before you realize what you’ve lost.

Gen Z is not to blame

In my work as a leadership consultant, I’ve seen how quickly this pattern unfolds within teams, especially those under pressure. A manager assumes a new hire “just isn’t motivated.” A high performer stops volunteering ideas. Check-ins get skipped, then forgotten. Before long, both sides feel disconnected. One person stops trying. The other assumes the worst. And then one day, the employee is gone.

That’s not a Gen Z issue. That’s a management issue.

And here’s the deeper problem: When someone revenge quits, it’s often the first time their absence is fully felt. They’re only visible when they leave. Their disengagement went unaddressed. Their concerns went unheard. And now, in a single moment of public rebellion, they’ve made a point, whether you like the delivery or not.

As leaders, we have to ask: What are we bringing out of our teams, if this is how they’re leaving us?

There’s a gap between how companies think they lead vs. how employees experience it. We claim to value feedback, but don’t make time to give it. We treat onboarding like a checklist instead of a foundational experience. And when feedback does occur, it often falls short: Only one in four employees strongly agrees that they receive valuable feedback from colleagues, according to Gallup. That silence doesn’t motivate; it breaks trust. And when you fail to recognize top performers, it doesn’t take long before they quietly stop showing up with their best.

Yet the inverse is equally clear: 80% of employees who received meaningful feedback in the past week were fully engaged. That one number reveals what most headlines about revenge quitting don’t: This isn’t about entitlement. It’s about missed leadership opportunities.

Out-of-touch leadership

It’s time for a reset, not just in how we talk about revenge quitting, but in how we lead. That reset begins upstream, long before a resignation letter is drafted. It starts with how we hire, set expectations, and consistently show up.

A strong culture doesn’t eliminate attrition. But it reduces volatility. It makes space for hard conversations. It ensures exits happen privately, not with a mic-drop. By the time someone revenge-quits, they’re not just frustrated. They’re finished.

And it’s not just a reputational problem, it’s an economic one. Gallup estimates that disengaged employees cost the global economy $8.8 trillion in lost productivity every year. Not just a TikTok trend, but the cost of leadership neglect.

Revenge quitting may feel new, but it’s just a modern symptom of an age-old problem: leadership that’s out of touch with what its people are trying to say. The message is clear. Are we listening?

The opinions expressed in Fortune.com commentary pieces are solely the views of their authors and do not necessarily reflect the opinions and beliefs of Fortune.

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领导力 员工敬业度 人才流失 企业文化 沟通反馈
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