This collaboration is a key component of Guernsey’s new digital strategy, which aims to enhance the security, accessibility and user experience of government services while optimizing decision-making processes and more efficient public service delivery.
“This is a significant milestone for EPAM, as it highlights our continued growth in the region,” said Balazs Fejes, President of Global Business & Chief Revenue Officer at EPAM. “We are excited to partner with the States of Guernsey to help define the future of digital government services. As a trusted ServiceNow partner and a preferred systems integration (SI) provider for PSDS, we are well-equipped to deliver innovative solutions that support their ambitious digital transformation goals.”
With a strategic partnership in place, EPAM is positioned to help Guernsey achieve its ambitious digital strategy goals of having 80% of relevant digital services under one online ‘roof’ within four years from public launch of the digital foundation first release, and significantly increase the amount of transactions being completed via online services.
Leveraging ServiceNow Public Sector Digital Services (PSDS), EPAM is set to enhance the government’s digital services, ensuring they are secure, accessible and user-friendly.
“Digitization is crucial for us as a government to drive progress and improve ease and access to public services for our community, which is why we’re pleased to partner with EPAM,” said Gé Drossaert, the States’ Chief Digital and Information Officer. “Digital is no longer just about IT systems—it’s about transforming how islanders live, connect and work.”
As a preferred systems integration (SI) provider for PSDS, EPAM will accelerate digital transformation by seamlessly integrating employees, processes and systems into a unified, AI-powered platform.
“We are excited to collaborate with EPAM in supporting the States of Guernsey’s ambitious digital transformation goals,” said Casey Coleman, VP, Global Public Sector at ServiceNow. “Their vision of ‘making all our lives easier and more straightforward’ aligns perfectly with the innovations and capabilities of our Public Sector Digital Services (PSDS) on the ServiceNow Platform. Together, we will enhance user experiences, build public trust and drive greater workforce engagement and productivity.”