Fortune | FORTUNE 6小时前
The overwhelming majority of HR professionals are using AI but these are the issues keeping them up at night
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人力资源专业人士正积极利用AI提升工作效率,如分析员工反馈、撰写职位描述和创建培训材料,69%的人认为AI节省了时间用于战略工作。然而,他们同样担忧AI可能加剧决策不公,增加工作负担,甚至威胁到入门级员工和自身职业发展。HR在拥抱AI时需注意潜在风险,因为员工普遍存在的担忧也在他们身上应验。

📈AI应用广泛:人力资源专业人士在日常工作中有82%过度使用AI,主要用于分析员工反馈(46%)、撰写职位描述(46%)和创建培训材料(45%),显著提升了工作效率。

🕒效率提升:69%的HR认为AI使工作更高效,节省时间用于战略性任务;41%的人因AI采用而减少工作时间。

🤔潜在风险:尽管93%的HR认为AI对员工有益,但49%担心其可能导致人员决策更不公平,20%认为AI增加了工作负担。

🆘员工担忧:HR同样担忧AI可能使入门级员工学习工作更难(30%)、最终被取代(29%)、同事被取代(17%)、工作更繁重(13%)或乐趣减少(11%)。

🤝共性问题:HR对AI的担忧与普通员工相似,表明在推动AI发展时需关注其对劳动者的影响,避免加剧不平等。

There’s no doubt that HR professionals are doing their part to help workers embrace AI. But they also have their fair share of concerns about the technology—many of which are the same as the workforce they oversee. 

Around 82% of HR professionals over use AI in their daily work, according to a study of industry professionals from General Assembly, an upskilling and training platform. They’re using it for all kinds of things, including analyzing employee feedback (46%), writing job descriptions (46%) and creating training materials (45%). All of this has resulted in some serious productivity: 69% say it has freed up time for more strategic work, and 41% say they’re putting in fewer hours due to AI adoption.

But these HR practitioners also have their fair share of anxieties when it comes to the new technology. While 93% say the tech benefits employees, around 49% say they’re worried it could make personnel decisions more unfair. Around 20% say AI has created more work for them, getting in the way of other work priorities. The cohort is also worried that AI could make it harder for entry-level workers to learn how to do their jobs (30%), eventually replace them (29%), replace their colleagues (17%), make their job harder (13%) or make their job less enjoyable (11%). 

There’s no doubt about it, HR folks are leaning into AI and seeing the benefits. But they also share many of the same concerns that rank and file workers have about pushing out the next generation of workers and being replaced by robots.  

So while CHROs rush to embrace AI, they should be mindful about the potential pitfalls—it turns out the fears of the workforce overall are also hitting much closer to home.  

Brit Morse
brit.morse@fortune.com

Around the Table

A round-up of the most important HR headlines.

The economy’s resilience so far to President Trump’s global trade war has been strong, but it may not last through the most recent round of tariffs. New York Times

Starbucks is increasing its in-office work policy for corporate employees from three days to four, with some may needing to relocate due to the change. Wall Street Journal

Recent college graduates are facing one of the worst hiring environments in years, as many are finding the entry-level job search relentless. NPR

Watercooler

Everything you need to know from Fortune.

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