Fortune | FORTUNE 18小时前
Exclusive: From Valentine’s Day strawberries to college printers, these are America’s most-purchased items on Amazon Prime
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本文基于亚马逊独家数据,深入分析了2024年消费者在亚马逊上的购物趋势。亚马逊高管Jamil Ghani将这些购物行为概括为“生活节奏”的体现,即消费者受季节、社交媒体和重要时刻驱动,形成特定的购物周期。文章详细解读了不同月份的购物偏好,从新年决心相关的厨房用具,到春季的户外用品,再到夏季的旅行装备和秋季的节日商品,揭示了消费者在不同时期对商品的不同需求。同时,文章强调了消费者对价值的追求,以及亚马逊如何通过提高速度和降低成本来满足这一需求。

🎉 一月份,消费者倾向于购买有助于实现新年决心的商品,如厨房秤和蔬菜切碎器,以及《原子习惯》等书籍。健康和保健产品如加湿器、温度计和鼻腔冲洗系统也受到青睐。

💖 二月份,情人节的草莓和维生素D补充剂、胶原蛋白粉等健康产品成为焦点。这反映了消费者对健康和个人关怀的持续关注。

🐣 三月份,随着复活节的临近,慢炖锅、软糖和棒棒糖等商品销量上升。此外,春季清洁用品,如便携式地毯清洁剂和空气净化器,也开始受到消费者的欢迎。

☀️ 四月份,天气转暖,营养丰富的食物和健康相关的产品需求增加,如牛油果、沙拉和即食凯撒沙拉。运动器材和个人搅拌机也成为热门商品。

🎓 五月份,随着毕业季的到来,搬家用品如超大包装袋、小型熨斗以及毕业季书籍如《哦,你将要去的地方》等商品销量增加。户外用品,如花园软管和太阳能花园雕像,也开始受到欢迎。

🏖️ 六月份,烧烤食品和配件开始受到追捧,包括黄瓜、芒果、防水防晒霜以及烧烤清洁刷和数字肉类温度计。消费者为夏季活动做准备的迹象明显。

🎒 七月份,随着孩子们放假,文具和宿舍用品成为热门商品,包括无线打印机、扫描仪和复印机、抽屉整理器和吹风机。消费者也开始购买户外或海外冒险所需的物品,如净水器和急救包。

📚 八月份,返校季到来,彩色铅笔、活页夹、索引卡以及尺子、笔记本和计算器等文具成为热门商品。

🍂 九月份,旅行仍然是许多人的首要任务,GPS追踪器和钥匙链扣以及欧洲插头适配器等旅行相关物品成为热门商品。

🎃 十月份,万圣节推动了模型腻子和相机存储卡的销量,而较冷的天气则导致了空间加热器的销量增加。季节性庆祝活动对购物趋势产生了显著影响。

🎄 十一月和十二月,消费者将重点转向送礼和假日聚会,购买礼品包装刀、迷你灯串、感官挤压玩具和应急防火毯等。节日相关的商品成为购物主流。

But it turns out consumers are actually unconsciously falling into familiar cycles of shopping inspired by the season, social media, or upcoming milestones—or, as Amazon Prime’s vice president Jamil Ghani describes it, the “rhythm of life.”

In data shared exclusively with Fortune, Amazon revealed the items which were purchased—in their millions—most frequently by subscribing customers.

Overall, with storm clouds gathering over the U.S. economy, shoppers are hunting for greater value in their purchasing, said Ghani—echoing a wider trend observed by other consumer brands such as Hormel Foods and Walmart.

For Amazon, this presents an opportunity: In 2024, the Big Tech giant saw more than two billion “essentials” items delivered on same- or next-day delivery, up 50% on the year prior.

“It’s always true that Prime members are seeking value from their membership and from their shopping on Amazon.com, but that is even more so true today than ever before,” Ghani told Fortune. “We also see with the Prime program that it’s a bit of a flight to safety in economic uncertain times because Prime just delivers such a disproportionate value.”

Here’s what Amazon shoppers were buying en masse in each month of 2024, and what likely inspired the purchases.

Winter purchases

The start of the next calendar year came—perhaps unsurprisingly—with a flood of interest in items which helps customers stick to New Years’ resolutions.

Trending purchases included kitchen scales and vegetable choppers to support healthy eating, as well as the ‘Atomic Habits’ book by James Clear. Elsewhere, humidifiers, thermometers, and nasal-irrigation systems were purchased by those struggling with colds or flus.

On the grocery side—a major driver of Amazon Prime purchases—popular items included bananas, apples, celery, hand warmers, and moisturizing cream, as well as anti-dandruff shampoo.

Standout purchases in February included strawberries for Valentine’s Day and a continued focus on health and wellness, such as Vitamin D supplements and collagen powders.

Ghani said he found the data collected for Fortune “super intriguing,” adding he sees the “rhythm of life” in the purchases: “It’s what inspires us to apply technology, operations and infrastructure to make sure we can meet those needs in the moment, whether it’s at four hours’ time scale or one or two days.” 

In March, with Easter around the corner, trending purchases included a crock pot for hosting as well as candy like gummy clusters and ring lollipops. Spring-cleaning buys also began with shoppers purchasing portable carpet cleaners, air purifiers, and surface steam cleaners.

Another factor intensifying purchasing behaviors is social media, with TikTok influencers sharing their top buys in Amazon storefronts—often promoting Prime deals or swift delivery.

“Over the last many years, the cycle times on product trends is higher,” Ghani—named as one of the 25 most powerful rising executives in the Fortune 500—explained. “It’s concentrated in certain categories more so than others [where] there are evergreen needs—groceries is a great example.”

Ghani added most families purchase the staples of milk, eggs, and bread, for example, drawing 150 million U.S. grocery shoppers a year with a growing interest in fresh and perishable items.

Wider interest trends overlay the basics, he added: “Those are staples in addition to the trend-based things where we obviously work really hard to make sure that those brands and items are in our store as quickly as possible to meet the needs of customers—wherever they might get that influence.”

Spring purchases

With many people preparing for summer and the weather getting warmer, nutrition-rich foods and health-related buys ramped up in April. Popular groceries included avocados, bags of salad, and a ready-made chicken Caesar salad, while trending items included exercise steppers and personal blenders.

In May, as families began to spend more time outside and prepare their gardens for the summer, outdoor purchases gained popularity. Trending items included garden hoses, lawn- and garden-pressurized sprayers, and a solar-powered garden statue of a turtle.

Similarly, as students began graduating college in May, moving-out buys were aplenty, such as extra large packing bags, compact irons, and the famous Dr. Seuss book for grads, ‘Oh the Places You’ll Go.’

In June, barbecue foods and accessories began rising up shopping lists including cucumbers, mangoes, and water-resistant sunscreen as well as grill-cleaning brushes and digital meat thermometers.

And while spending is consistent and in some cases increasing, the “reality is that customers are always looking for value,” Ghani added. “The average consumer, the average Prime member, [what] they’re really looking at is: ‘Is the item I want at a price that I like, delivered with the convenience and the speed that I like?’

“The reality is that members are seeking that value regardless of what the drivers are of the pricing … so we’re going to have the sharpest prices available in the marketplace regardless of what’s going on underneath.”

Summer purchases

With kids off to college in July, stationery and dorm equipment were among trending items including wireless printers, scanners and copiers, drawer organizers, and hair dryers.

With consumers also preparing for outdoors or overseas adventures, purchases also included water-filtration devices, compact first-aid kits, and Bluetooth speakers.

August was all about preparing for the return to school, with popular grocery items including colored pencils, ring binders, index cards, as well as rulers, notebooks, and calculators.

In September, travel was still a priority for many, with trending items including GPS trackers and keychain fobs, as well as European plug adapters.

Fall purchases

As fall rolled around, fresh fruit and vegetables continued to dominate in the groceries category while trending items changed to reflect seasonal celebrations. In October, Halloween led to a rise in modeling putty and camera memory cards, while cooler weather led to a rise in space heaters.

As consumers got ready for Christmas, their focus shifted to gifting and holiday hosting, buying gift wrap cutters, mini strings of lights, sensory squeeze toys, and emergency fire blankets.

The story was the same in December, when trending items included lip balm, mascara, and insulated tumblers for holiday gifting, as well as party games and a poinsettia building block set.

Ghani said ultimately he has two levers to get customers coming back in 2025 and beyond: Speed and price. He intends to improve both, telling Fortune: “Millions of items might be relevant for the fastest speeds but out of the universe of 300 million items that members have included with free shipping in their membership, we need to get faster and faster. 

“Our job is to reduce our own cost to serve because the less expensive it is for us to deliver a unit, manage that unit, and our overall operations, the more selection we can bring into our store … sustainably and profitably.”

As a result, “we’re able to bring more of this low average selling price selection—which disproportionately tends to be household essentials and groceries—which are traditionally low margin businesses and so it’s a virtuous cycle that we can get faster, we lower our cost to serve, we can bring in more selection at those speeds.”

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亚马逊 购物趋势 消费者行为 季节性消费 电商
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