Update - Thu, 09 May 2024 14:57:01 UTC

Zscaler has received some reports of slowness again during AMS hours. Zscaler is actively investigating. More update will be shared once available.

Update - Thu, 09 May 2024 16:10:05 UTC

Zscaler has under taken some mitigation actions and we see improvements in our internal monitoring . We are monitoring the effectiveness of the change.

Update - Thu, 09 May 2024 17:30:54 UTC

Zscaler has under taken some mitigation actions and we see improvements in our internal monitoring . We are monitoring the effectiveness of the change.

Update - Thu, 09 May 2024 19:02:15 UTC

Zscaler has under taken some mitigation actions and we see improvements in our internal monitoring , we continue to monitor the situation and will share updates when available.

Update - Fri, 10 May 2024 00:06:34 UTC

Zscaler has received positive feedback from customers following the successful mitigation measures implemented. We have identified the potential cause of the issue and are actively working towards a permanent fix to prevent any future occurrences. Zscaler will continue to closely monitor the environment to ensure ongoing stability and optimal performance.

Update - Fri, 10 May 2024 08:33:14 UTC

Zscaler confirms that the mitigation implemented is holding good and will continue to further monitor closely for the next few hours. If you continue to face issues please reach out to zscaler support.

Update - Fri, 10 May 2024 18:29:29 UTC

Zscaler teams identified an issue which was resulting in some service edges to delay processing of traffic. The issue has been resolved. Please reach out to Zscaler support for any additional details or questions.