Update - Mon, 24 Jun 2024 08:47:50 UTC

We have identified the root cause of the issue and working on resolution. Trust post title and summary has been updated based on further investigation into the issue.

Update - Mon, 24 Jun 2024 11:04:06 UTC

Zscaler has identified the issue and is actively working on implementing the necessary actions to mitigate it.

Update - Mon, 24 Jun 2024 13:31:26 UTC

Zscaler has successfully implemented the first phase of the mitigation plan and is currently monitoring the situation. Impacted customers are advised to continue using the provided workaround until further updates are provided. For more information and specific details regarding this incident, please reach out to your assigned support engineer and reference the incident number.

Update - Tue, 25 Jun 2024 00:12:37 UTC

Zscaler has implemented the next phase of the mitigation plan successfully and the situation is currently being monitored. Customers who have been impacted are advised to continue using the provided workaround until further updates are provided.

Update - Tue, 25 Jun 2024 06:40:37 UTC

Zscaler is actively progressing with the mitigation plan and has successfully implemented the next phase of the plan. The situation is currently being closely monitored. Customers who have been impacted are advised to continue using the provided workaround until further updates are provided.

Update - Tue, 25 Jun 2024 13:27:00 UTC

Zscaler has mitigated the issue and are now monitoring the service to confirm stability.

Update - Tue, 25 Jun 2024 19:26:52 UTC

This incident has been resolved. Please contact Zscaler Support if you have additional questions.