Zscaler is investigating reports of an issue with our Chennai II, Hyderabad I, Mumbai VI, New Delhi I datacenter. We are investigating periods of slowness and/or increased latency. For more information, please check our FAQ. If you need further assistance, contact Zscaler Support with reference to this incident. Status changes will be updated here when available.
Update - Thu, 27 Jun 2024 12:35:50 UTC
After conducting a comprehensive investigation, Zscaler has determined that the issue is not within the Zscaler network or our ISP's network. We kindly request customers to retest their connections and provide feedback on the status to their Zscaler support engineer. If any further issues arise, it is recommended to promptly raise a case with their respective ISP for resolution.
Update - Fri, 28 Jun 2024 18:23:22 UTC
As the issue was determined to be beyond the scope of Zscaler and no specific actions were taken to mitigate it, we are now resolving the trust. In case any further issues arise, it is advised to promptly open a case with the respective ISP for resolution.
Update - Thu, 27 Jun 2024 11:45:00 UTC
This incident has been resolved. Please contact Zscaler Support if you have additional questions.
