TechCrunch News 04月11日
Fintech founder charged with fraud after ‘AI’ shopping app found to be powered by humans in the Philippines
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Nate创始人Albert Saniger因涉嫌欺诈投资者被起诉。Nate是一款承诺“通用”结账体验的AI购物应用,曾获得Coatue和Forerunner Ventures等机构超过5000万美元的投资。然而,美国司法部指控,Nate主要依赖菲律宾呼叫中心的数百名人工完成交易,而非宣传的AI自动化。Saniger声称Nate能够无需人工干预完成在线交易,但实际自动化率几乎为零。Nate于2023年1月被迫出售资产,Saniger已不再担任CEO。该事件再次揭示了AI创业公司夸大其技术能力的现象。

💰 Nate公司声称利用AI技术实现“一键”购物,为用户提供便捷的购物体验,并以此获得了超过5000万美元的投资。

🕵️ 美国司法部调查显示,Nate实际上严重依赖菲律宾呼叫中心的人工操作来完成交易,而非宣传的AI自动化,其自动化率接近于零。

📉 Nate公司因资金耗尽,于2023年1月被迫出售资产,创始人Albert Saniger被指控欺诈投资者,目前已不再担任公司CEO。

⚠️ Nate的案例并非个例,其他AI创业公司也被曝出夸大其AI能力,例如AI驱动的快餐店软件和法律科技公司EvenUp,都不同程度地依赖人工完成工作。

Albert Saniger, the founder and former CEO of Nate, an AI shopping app that promised a “universal” checkout experience, was charged with defrauding investors on Wednesday, according to a press release from the U.S. Department of Justice.

Founded in 2018, Nate raised over $50 million from investors like Coatue and Forerunner Ventures, most recently raising a $38 million Series A in 2021 led by Renegade Partners.

Nate said its app’s users could buy from any e-commerce site with a single click, thanks to AI. In reality, however, Nate relied heavily on hundreds of human contractors in a call center in the Philippines to manually complete those purchases, the DOJ’s Southern District of New York alleges.

Saniger raised millions in venture funding by claiming that Nate was able to transact online “without human intervention,” except for edge cases where the AI failed to complete a transaction. But despite Nate acquiring some AI technology and hiring data scientists, its app’s actual automation rate was effectively 0 percent, the DOJ claims.

Nate’s heavy usage of human contractors was the subject of an investigation by The Information in 2022.

Saniger didn’t respond to a request for comment. Saniger is currently listed as a managing partner at New York VC Buttercore Partners, which didn’t respond to a request for comment either.

The DOJ’s indictment says that Nate ran out of money and was forced to sell its assets in January 2023. Albert Saniger’s LinkedIn profile indicates he was no longer CEO as of 2023.

Nate isn’t the only startup that has allegedly exaggerated its AI capabilities. For example, an ‘AI’ drive-through software startup was also powered largely by humans in the Phillippines, The Verge reported in 2023. 

More recently, Business Insider reported that an AI legal tech unicorn, EvenUp, used humans to do much of its work.

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Nate AI欺诈 创业公司 人工智能
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