TechCrunch News 03月26日
Krisp is using AI to help Indians sound like Americans on calls
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音频初创公司Krisp推出一项新功能,利用AI在通话过程中改变用户的口音。目前,该功能首先支持将印度英语口音转换为美式英语。Krisp声称,此过程保留了说话者的声音,仅改变音素以匹配美式口音。该功能已在企业环境中进行了测试,目前Beta版本已在Krisp桌面应用程序中推出。用户可以在通话期间或之前随时开启该功能。Krisp表示,该功能在企业测试中,销售转化率提高了26.1%,每笔预订收入增加了14.8%。公司计划首先支持印度口音,因为来自该国的人员在STEM领域占全球劳动力的大部分。未来,公司计划增加对更多口音的支持,包括菲律宾口音。

🗣️ Krisp推出AI变声功能,可将用户的口音在通话中进行改变,初始版本支持印度英语转美式英语。

⚙️ 该功能基于AI技术,旨在保留说话者的声音,仅改变音素以匹配目标口音。用户可在通话期间或之前随时开启。

📈 Krisp声称,在企业测试中,该功能使销售转化率提高了26.1%,每笔预订收入增加了14.8%。

🌎 Krisp选择首先支持印度口音,因为来自该国的人员在STEM领域占全球劳动力的大部分,未来计划增加对更多口音的支持。

🗣️ Krisp的联合创始人表示,该功能的灵感来源于他自己遇到的口音沟通问题,并强调该功能不需要对用户声音进行预先训练,而是实时创建说话者的声音profile。

Audio startup Krisp on Wednesday said it is launching a new feature that uses AI to change a user’s accent during calls. The company is initially rolling out support for changing Indian English accents to U.S. English.

The startup says the accent conversion process preserves the speaker’s voice and only switches phonemes to match American accents. The feature has apparently been tested in enterprise environments, and a beta version is now coming to the Krisp desktop app. Users can turn the feature on any time during or before calls.

Arto Minasyan, the company’s co-founder, said the idea for the feature stemmed from a problem he faced in his conversations. “Many people don’t understand my accent even though I am speaking English well. We thought changing accents might help people understand each other much better. We started working on this problem two years ago and now we are releasing it in beta,” Minasyan said.

However, when this reporter tested the feature, the processed voice didn’t sound natural and even missed some words at times. The company attributed those faults to this being a beta release, saying the model would improve over time.

Krisp claims that when it tested the feature with enterprises, sales conversion rates rose by 26.1% and revenue per book jumped by 14.8%.

Image Credits: Krisp.ai

The company said that it decided to work on Indian accents first as people from the country account for a large portion of the global workforce in STEM fields. There are plans to add support for more accents, including Filipino.

Other startups like GV-backed Sanas have deployed similar technology in call centers at scale.

The company says it trained the model on thousands of speech samples that covered different accents and dialects, and used data from its meeting assistant after getting user consent.

Minasyan said another advantage of the feature is that it doesn’t need any pre-training on a user’s voice as it creates a profile for the speaker in real time.

Krisp, which last raised capital in 2021, plans to release iOS and Android apps this year to support in-person meetings. There’s also a new Chrome extension for better integration with Google Meet in the works.

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Krisp AI变声 口音转换 语音技术
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