挪威一名男子对OpenAI提起隐私投诉，声称ChatGPT将他描述为杀害了自己两个孩子并企图杀害第三个孩子的已定罪凶手。该男子发现ChatGPT捏造细节，将虚假信息与事实混淆，包括他的家乡以及孩子们的数量和性别。代表该男子的奥地利倡导组织Noyb向挪威数据保护机构提起申诉，指控OpenAI违反了欧盟的《通用数据保护条例》（GDPR），要求OpenAI删除诽谤性信息、改进模型并处以罚款。这已经是Noyb第二次就ChatGPT提起正式申诉。

😠 挪威男子Arve Hjalmar Holmen发现ChatGPT错误地将他描述为杀人犯，捏造了他杀害子女的虚假信息，并声称他正在监狱服刑21年。

⚖️ 奥地利倡导组织Noyb代表Holmen向挪威数据保护机构投诉，指控OpenAI违反了GDPR，要求OpenAI删除诽谤内容、改进模型并处以罚款。

⚠️ GDPR明确规定个人数据必须准确，如果数据不准确，用户有权要求更正。Noyb认为，ChatGPT仅提供免责声明是不够的，不能传播虚假信息。

📅 Noyb第一次投诉ChatGPT是在2024年4月，涉及ChatGPT错误报告公众人物的出生日期。Noyb反对OpenAI无法纠正错误数据的说法，认为这违反了GDPR对不准确数据进行“立即删除或纠正”的要求。

A privacy complaint has been filed against OpenAI by a Norwegian man who claims that ChatGPT described him as a convicted murderer who killed two of his own children and attempted to kill a third.

Arve Hjalmar Holmen says that he wanted to find out what ChatGPT would say about him, but was presented with the false claim that he had been convicted for both murder and attempted murder, and was serving 21 years in a Norwegian prison. Alarmingly, the ChatGPT output mixes fictitious details with facts, including his hometown and the number and gender of his children.

Austrian advocacy group Noyb filed a complaint with the Norwegian Datatilsynet on behalf of Holmen, accusing OpenAI of violating the data privacy requirements of the European Union’s General Data Protection Regulation (GDPR). It’s asking for the company to be fined and ordered to remove the defamatory output and improve its model to avoid similar errors.

“The GDPR is clear. Personal data has to be accurate. And if it’s not, users have the right to have it changed to reflect the truth,” says Joakim Söderberg, data protection lawyer at Noyb. “Showing ChatGPT users a tiny disclaimer that the chatbot can make mistakes clearly isn’t enough. You can’t just spread false information and in the end add a small disclaimer saying that everything you said may just not be true.”

Noyb and Holmen have not publicly revealed when the initial ChatGPT query was made — the detail is included in the official complaint, but redacted for its public release — but says that it was before ChatGPT was updated to include web searches in its results. Enter the same query now, and the results all relate to Noyb’s complaint instead.

This is Noyb’s second official complaint regarding ChatGPT, though the first had lower stakes: in April 2024 it filed on behalf of a public figure whose date of birth was being inaccurately reported by the AI tool. At the time it took issue with OpenAI’s claim that erroneous data could not be corrected, only blocked in relation to specific queries, which Noyb says violates GDPR’s requirement for inaccurate data to be “erased or rectified without delay.”