A Denial of Service (DoS) vulnerability in Palo Alto Networks PAN-OS software causes the firewall to unexpectedly reboot when processing a specially crafted LLDP frame sent by an unauthenticated adjacent attacker. Repeated attempts to initiate this condition causes the firewall to enter maintenance mode.
This issue does not apply to Cloud NGFWs or Prisma Access software.
Please note that PAN-OS 11.0, PAN-OS 10.0, PAN-OS 9.1, PAN-OS 9.0, and older releases have reached their software end-of-life (EoL) dates and are no longer evaluated for vulnerabilities and no fixes are planned. These versions are presumed to be affected.
You must have enabled LLDP in your PAN-OS software to be vulnerable to this issue. You can verify whether you have LLDP enabled by following these steps in your web interface:
Palo Alto Networks is not aware of any malicious exploitation of this issue.
If you are not using LLDP, you should disable it to mitigate this issue by performing the following steps in your web interface: