TechCrunch News 02月15日
Uber sues DoorDash, alleging anti-competitive tactics
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Uber正式起诉DoorDash,指控其通过胁迫餐厅签订独家协议来扼杀市场竞争。Uber声称,DoorDash利用其在美国食品配送市场中的主导地位,威胁餐厅,若不与其签订独家或接近独家的协议,将面临巨额罚款或在DoorDash应用程序上的排名下降。Uber特别指出,DoorDash施压餐厅,要求其仅通过DoorDash处理通过餐厅自身网站下的订单。Uber认为DoorDash的这些反竞争行为已使其损失数百万美元的收入,并限制了Uber Direct的增长。

🤝Uber起诉DoorDash,指控其利用市场主导地位,通过威胁餐厅签订独家协议来限制竞争,特别是针对通过餐厅自身网站下的第一方订单配送服务。

💰Uber声称DoorDash威胁餐厅,若不签订独家或接近独家的协议,将面临数百万美元的罚款,或者在DoorDash应用程序上的排名被降低,以此来巩固其市场份额。

🚚Uber和DoorDash不仅通过各自的App连接餐厅、消费者和零工经济从业者,还在白标配送服务(Uber Direct和DoorDash Drive On-Demand)上展开竞争,这些服务允许顾客直接从餐厅的App和网站下单,而Uber和DoorDash负责幕后的配送。

📈Uber指出,DoorDash为美国超过90%的大型连锁餐厅处理第一方配送业务,并声称DoorDash利用反竞争手段赢得市场,导致Uber损失了数百万美元的收入,并限制了Uber Direct的增长。

Ride-share giant Uber filed a lawsuit Friday against DoorDash, accusing the delivery outfit of stifling competition by intimidating restaurant owners into exclusive deals.

Uber alleges in the lawsuit, filed in Superior Court of California, that its chief rival bullied restaurants into only working with DoorDash. Uber claims that DoorDash, which holds the largest share of the food delivery market in the U.S., threatens restaurants with multimillion-dollar penalties or the removal or demotion of the businesses’ position on the DoorDash app.

Specifically, Uber claims DoorDash pressures restaurants to strike exclusive or near-exclusive agreements for first-party delivery services, meaning that DoorDash insists on solely handling orders placed through restaurants’ own websites, says Uber.

“Uber’s case has no merit,” said a DoorDash spokesperson in an email to TechCrunch on Friday. “Their claims are unfounded and based on their inability to offer merchants, consumers, or couriers a quality alternative.”

DoorDash and Uber Eats are best known for their respective apps to connect restaurant, consumers and gig economy workers. Consumers use the app to find and order food like pizza, egg rolls, or pad thai from restaurants. A gig economy worker then picks up and delivers the food to the consumer.

But the two companies also compete with their own white-label delivery services – called Uber Direct and DoorDash Drive on-Demand – which both launched in 2020. These services are cheaper for restaurants, allowing patrons to order directly from the restaurants’ own apps and websites, while Uber and DoorDash manage the couriers behind the scenes.

Uber claims in its suit that DoorDash handles first-party deliveries for more than 90% of the largest enterprise restaurants in America, and it alleges DoorDash used anticompetitive practices to win the market.

“More than 1 million merchants partner with Uber Eats because we’ve helped them to reach more customers and provided them the freedom to decide how they want to grow their businesses with delivery,” Sarfraz Maredia, head of the Americas for delivery at Uber, said in an emailed statement. “We’ve increasingly heard complaints from restaurants that DoorDash’s tactics are limiting that freedom and punishing them for seeking better options. We hope this filing puts an end to those unfair practices so that restaurants can choose what’s best for them without fear of penalty or retribution.”

Uber has requested a jury trial; the company did not specify the amount of damages in the complaint. However, Uber claims these anticompetitive practices have cost the company “millions of dollars in revenue” and also restricted the growth of Uber Direct.

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Uber DoorDash 反垄断 食品配送 竞争
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