Communications of the ACM - Artificial Intelligence 2024年12月27日
AI: Beyond the Headlines
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本文深入探讨了关于人工智能的七个常见误解,指出大众媒体的耸人听闻的报道与AI的真实潜力之间存在巨大差距。文章强调,AI不仅仅是大型语言模型,其应用广泛,包括推荐引擎和药物研发。同时,文章澄清了AI并非万能,其价值在于解决特定问题,而非取代人类智能。文章还驳斥了关于AI将取代人类工作和使人类变聪明的误解,强调AI是增强人类能力的工具,而非替代品。最后,文章呼吁专业人士通过持续学习,理解AI的潜力,从而避免误区,抓住机遇。

🤖 误解一:AI仅指大型语言模型。文章指出,AI的应用远不止于此,例如Netflix的个性化推荐和亚马逊的预测购物,这些都是AI驱动的实际应用。

🧪 误解二:所有AI能力都具有价值。文章以药物研发为例,说明AI在生成大量候选药物方面很有效,但在测试和验证方面仍然存在瓶颈,突出了AI在特定领域的局限性。

🤔 误解三:智能的含义始终相同。文章强调,智能并非单一品质,而是多种能力和行为的集合,理解这些组成部分有助于我们更好地利用AI工具。

🚀 误解四:通用人工智能(AGI)即将到来。文章指出,目前科学界对人类智能尚未有统一的理论,更无法在计算机上复制,AGI的实现还遥遥无期。

💼 误解五:AI是就业杀手。文章反驳了AI将导致大规模失业的观点,强调技术进步会不断创造新的就业机会,而非永久性地消灭工作岗位。

💡 误解六:AI毫无用处。文章指出,这种观点源于对AI能力的不切实际的期望,实际上,许多创意专业人士已经在使用AI工具来提升工作效率。

📚 误解七:AI会让人更聪明。文章认为,AI工具可以快速扩展我们的知识面,但不能直接提高人类的智力,只有在对某个领域有一定了解的基础上,才能通过AI工具进一步提升。

“Artificial intelligence could lead to extinction, experts warn.”
“300 million jobs will be lost or degraded by artificial intelligence.”
“Why the AI revolution may wind up killing capitalism.”

These are actual headlines that have appeared in the popular press over the past couple of years. I’m sure they generated plenty of clicks for their publications, but I also doubt these articles did much to educate readers about the true potential of AI. Understanding and effectively leveraging this emerging technology is going to be critical to business success in the coming years, but leaders should watch out for these common misconceptions:

Misconception #1: AI is All LLMs

While large language models (LLMs) like ChatGPT tend to dominate headlines, there is a wide world beyond generative AI tools. Consider how Netflix personalizes your movie recommendations, or how Amazon predicts your next purchase; these are examples of AI-powered recommendation engines. Other forms of AI are fueling pharmaceutical research and product design. Often, businesses will find their competitive advantage not in the form of headline-grabbing chatbots, but rather from focused applications that solve specific business challenges.

Misconception #2: Every AI Capability Adds Value

When people discuss using AI to assist with new drug discovery, they often focus on the technology’s ability to rapidly generate large numbers of new drug candidates. But if you actually talk to experts in the field, they’ll tell you that there are already more than enough potential new drugs. The bottleneck comes in testing and validating these drugs, which is something that AI isn’t very helpful for (at least, not yet).

Misconception #3: ‘Intelligence’ Always Means the Same Thing

When I teach my “Product Innovation in the Age of AI” class at MIT Professional Education, I start by asking my students to define intelligence. Even though these are highly skilled mid-career professionals, they typically struggle. That’s because intelligence really isn’t just one quality, but rather a set of behaviors and capabilities. When we break the term down into its components (including deductive, inductive, and abductive reasoning) we’re better able to see what specific abilities AI tools need to tackle a given task.

Misconception #4: Artificial General Intelligence (AGI) is Coming

No doubt, you’ve seen at least a few headlines warning about the “dangers” of AI tools surpassing human intelligence, becoming self-aware, and turning on their creators. You can stop worrying. Scientists don’t even have a unified theory of human intelligence yet, let alone the ability to replicate this intelligence in computer form. If AGI is even possible, it’s centuries away from becoming a reality.

Misconception #5: AI is a Job Killer

Sure, some jobs will become obsolete as AI tools improve, but the idea that these jobs will be permanently “lost” assumes that we live in a static world, which we don’t. We live in a world with a highly dynamic economy, and jobs constantly evolve in response to new technologies. In fact, in the nine years since a 2013 study claimed that AI would “destroy” 47% of jobs, the U.S. economy actually added 16 million of them.

Misconception #6: AI is Useless

While some incorrectly claim that AI can essentially do everything, others overshoot in the other direction, claiming that AI can do practically nothing. These statements are often made by people who’ve tooled around with ChatGPT for a few hours, discovered that it can’t write an Oscar-winning screenplay, and decided this means the tool doesn’t have any value at all. In fact, many creative professionals already are using AI tools in their jobs to great effect.

Misconception #7: AI Will Make Us Smarter

Contrary to what some people seem to believe, AI tools won’t make humans smarter. However, they will make us more knowledgeable, more quickly. Already, I use AI tools to rapidly expand my circle of knowledge. But here’s the trick: This actually works best for subjects that I already know quite a bit about. If I ask a generative AI tool for an overview on a new topic in my field, I can cross-reference this new information with what I already know to ensure that it is credible (rather than the result of an AI “hallucination”). This means, essentially, that you already need to be “smart” at something to take it to the next level with AI tools. But when you combine existing human expertise with the emerging capabilities of AI, that’s a recipe for game-changing applications.

As the pace of innovation in AI accelerates, the ability to distinguish hype from reality becomes increasingly vital. Professionals must invest in continuous education to understand AI’s potential, avoid pitfalls, and harness its benefits. Lifelong learning has never been more critical than in the age of AI. With the knowledge and tools gained through professional education, individuals can confidently navigate this transformative landscape and position themselves—and their organizations—for success.

Erdin Beshimov is a lecturer at the Massachusetts Institute of Technology, a Senior Director of Experiential Learning at MIT Open Learning, and an instructor of the MIT Professional Education course Product Innovation in the Age of AI. He is devoted to helping learners from across the globe study innovation, technology, and entrepreneurship, founding MIT Bootcamps and the MITxMicroMasters program, and co-developing MIT’s open online courses in entrepreneurship.

Before joining MIT, he served as Principal at Flagship Pioneering, where he focused on water, energy, and materials ventures, and is a co-founder of Ubiquitous Energy—a solar technologies spinout from MIT. 

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