少点错误 2024年12月05日
CCing Mailing Lists on External Communication
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本文探讨了在项目协作中,使用邮件列表来提升沟通效率和信息共享的方案。作者指出,传统的邮件 CC 方式在多人参与的项目中,难以方便地让相关人员查阅和跟踪邮件线程。为此,作者建议创建项目相关的邮件列表,将所有邮件都抄送给该列表,方便项目成员随时查阅。通过邮件列表,可以清晰地区分邮件的接收者是需要关注还是仅供参考,并通过邮件客户端设置,将不涉及自己的邮件跳过收件箱,方便日后搜索和回复。这种方法可以有效提高项目协作效率,确保信息透明和共享。

🤔 **邮件 CC 方式在多人协作项目中存在局限性:** 传统的邮件 CC 方式难以方便地让相关人员查阅和跟踪邮件线程,例如,难以让项目负责人或未来加入项目的成员了解项目进展。

✉️ **创建项目邮件列表提升沟通效率:** 建议为每个项目创建专属的邮件列表,例如 cabbage-other@example.com,将所有与项目相关的邮件都抄送给该列表,方便项目成员随时查阅和跟踪邮件线程。

👥 **邮件列表权限控制增强信息安全性:** 可以根据项目敏感程度,设置邮件列表的加入权限,例如,公开给公司所有员工或仅限特定人员加入。

🔔 **清晰区分邮件接收者角色:** 通过邮件列表,可以清晰地区分邮件的接收者是需要关注还是仅供参考,例如,如果邮件是抄送给列表的,则可以将其跳过收件箱,而如果被明确 CC,则需要重点关注。

🔍 **邮件客户端设置方便搜索和回复:** 可以设置邮件客户端,将不涉及自己的邮件跳过收件箱,方便日后搜索和回复相关的邮件,例如,在 Gmail 中设置过滤规则,将来自特定列表但未 CC 或 TO 自己的邮件跳过收件箱。

Published on December 4, 2024 10:00 PM GMT

In my current work, and at various previous companies, I've done a lotof coordination with external groups. We generally use email forthis: it's very standard and works well enough.

One place where it doesn't work very well, though, is making itpossible for others working on a project to read and find relevantthreads. For example, if I write to our partner I can CC coworkerswho are currently on the project, but what if my boss is interested?What about other people who might join the project later? What if Iwant to share a link to the conversation with a co-worker?

My preferred solution here is email lists. For example, if I were atExampleCorp working on Project Cabbage with OtherCorp, I would createa cabbage-other@example.com list and CC it on all my Cabbage-relatedmessages to OtherCorp. If the Cabbage-Other collaboration isn'tsensitive I might have the list set so anyone at ExampleCorp can join,or I might open it only to specific people at ExampleCorp. (This isoverkill if Cabbage is a small project; then I'd just usecabbage-collaborations@ or some other single address for everythingexternal Cabbage-related.)

This also makes CCing someone a much clearer signal: without this,it's hard to tell the difference between being CC'd on a message "soyou can read it if you want to" vs "because you probably should befollowing this thread." But if I receive a message because I'm on thecabbage-other@ list that's not something I necessarily need to read,while if I'm explicitly listed in the CC line I'll pay more attention.

I can also tell my mail client about this: I'll subscribe to all ofthese lists but set them to skip my inbox if I'm not specificallymentioned. [1] Then they show up in my Gmail search, and if I dolater want to reply to one (ex: we're moving work around; someone'sout) it's easy.

[1] In Gmail: on a message from the list click "filter messages likethis", verify it has a "has the words" of something likelist:(...), expand that to append -to:me-cc:me, click "create filter, check "skip the inbox".



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邮件列表 项目协作 沟通效率 信息共享 邮件管理
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