亚马逊被指控在华盛顿特区的特定社区，主要为黑人居住区，故意放慢Prime送货速度。华盛顿特区总检察长Brian Schwalb于12月4日提起诉讼，称亚马逊在2022年年中对东南和东北华盛顿特区的邮政编码实施了秘密的“送货排除”。此举导致亚马逊撤出了该地区的自有车辆，剥夺了这些地区的Prime会员享受一日达、二日达或当日达服务的权利，涉嫌违反消费者保护法。这些地区人口稠密，且黑人居民占多数，历史上服务不足。亚马逊表示此举是为了保护司机安全，但总检察长认为亚马逊不能秘密地决定一个邮政编码的美元价值低于另一个邮政编码。这并非亚马逊首次因歧视性送货而受到指控，此前彭博社也曾发现亚马逊的免费当日达服务排除了一些以黑人为主的邮政编码。

🤔亚马逊被指控在华盛顿特区部分以黑人为主的社区故意放慢Prime送货速度，涉嫌违反消费者保护法，主要针对华盛顿特区第7和第8区的部分邮政编码（20019和20020）。

📅2022年年中，亚马逊实施了秘密的“送货排除”政策，撤除了该地区的自有车辆，导致Prime会员无法享受一日达、二日达或当日达服务。

📍受影响地区人口稠密，且黑人居民占多数，历史上服务不足，总检察长认为亚马逊此举涉嫌歧视性定价。

🛡️亚马逊回应称，此举是为了保护司机安全，因为该地区司机曾遭遇针对性袭击。

⚠️这并非亚马逊首次因歧视性送货而受到指控，此前彭博社也曾发现类似问题，亚马逊随后表示将在波士顿、纽约和芝加哥等地扩大当日达服务范围。

A new lawsuit filed against delivery and tech giant Amazon accuses the company of intentionally slowing down Prime deliveries to select neighborhoods in Washington D.C.— areas that happen to be home to predominantly Black households.

Submitted by D.C. attorney general Brian Schwalb on Dec. 4, the lawsuit claims Amazon imposed a secret "delivery exclusion" to zip codes in southeast and northeast D.C. in mid-2022. The alleged policy, which saw Amazon removing its own vehicles from delivery routes in the region, effectively strips Prime-subscribed residents in those areas of the advertised one-day, two-day, or same-day shipment options, constituting a violation of consumer protection laws.

Notably, these areas (specifically zip codes 20019 and 20020 in Ward 7 and Ward 8) are highly-populous and predominantly Black. The areas are "historically underserved," according to Schwalb. "While Amazon has every right to make operational changes, it cannot covertly decide that a dollar in one zip code is worth less than a dollar in another," wrote the attorney general. "Amazon is charging tens of thousands of hard-working Ward 7 and 8 residents for an expedited delivery service it promises but does not provide."

This is not the first accusation levied against Amazon for discriminatory delivery practices. A 2016 investigation by Bloomberg found that much of Amazon's free same-day delivery service area excluded predominantly Black ZIP codes. Amazon—initially blaming disparities in service on lack of proximity to warehouses—later announced it would expand same-day delivery to affected areas in Boston, New York City, and Chicago as a result of the findings.

An Amazon spokesperson told NBC that the lawsuit's claims of "discriminatory or deceptive" business practices are "categorically false." Instead, according to Amazon representative Kelly Nantel, the policy was enacted to "protect" its employees from area residents. "In the zip codes in question, there have been specific and targeted acts against drivers delivering Amazon packages," she said in a statement. "We made the deliberate choice to adjust our operations, including delivery routes and times, for the sole reason of protecting the safety of drivers."