Fortune | FORTUNE 2024年11月29日
How Black Friday transformed from chaotic mall mobs to a month of deals—and the surprising reason it’s not all about the internet
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黑五购物节,作为一年一度的购物狂欢,其影响力近年来逐渐发生变化。随着线上购物的普及和疫情期间购物习惯的改变,实体店不再像过去那样人潮涌动。尽管如此,黑五仍然是许多美国消费者重要的购物节点,预计今年仍将有大量消费者在黑五当天进行购物。文章探讨了黑五的历史起源、演变过程以及当前面临的挑战,包括线上购物的兴起、促销活动的提前以及其他购物节日的竞争等因素,并展望了黑五未来的发展趋势。

📅黑五购物节起源于感恩节后的星期五,今年为11月29日,其名称由来已久,最初并非与购物狂潮相关,甚至在20世纪50年代和60年代,一些工人为了延长假期会选择在感恩节后请病假。

🛍️近年来,黑五购物节的模式发生了巨大变化,线上购物的兴起使得消费者无需前往实体店即可完成购物,实体店客流量有所下降。同时,电视等一些曾经吸引消费者在黑五抢购的商品价格也大幅下降,降低了消费者在黑五当天前往实体店抢购的动力。

📈尽管线上购物日益普及,但实体店购物仍然存在,黑五仍然是许多消费者线下购物的重要节点。同时,越来越多的商家将黑五促销活动提前,甚至从万圣节前就开始,形成了‘黑五月’的趋势,旨在分散购物压力,提高物流效率。

🖥️除了黑五,网络星期一、小企业星期六等购物活动也逐渐兴起,并逐渐瓜分了黑五的市场份额。网络星期一在2023年创造了124亿美元的销售额,超过了黑五的线上销售额。

👥尽管黑五的重要性在逐渐下降,但其线下购物的社交属性仍然存在,消费者仍然享受在黑五当天与他人一起购物的体验,因此,黑五仍然是零售商们不容忽视的重要购物节点。

The annual sales event no longer creates the midnight mall crowds or doorbuster mayhem of recent decades, in large part due to the ease of online shopping and habits forged during the COVID-19 pandemic.Hoping to entice equivocating consumers, retailers already have spent weeks bombarding customers with ads and early offers. Still, whether visiting stores or clicking on countless emails promising huge savings, tens of millions of U.S. shoppers are expected to spend money on Black Friday itself this year.Industry forecasts estimate that 183.4 million people will shop in U.S. stores and online between Thanksgiving and Cyber Monday, according to the National Retail Federation and consumer research firm Prosper Insights & Analytics. Of that number, 131.7 million are expected to shop on Black Friday.At the same time, earlier and earlier Black Friday-like promotions, as well as the growing strength of other shopping events (hello Cyber Monday ), continue to change the holiday spending landscape.Here’s what you need to know about Black Friday’s history and where things stand in 2024.When is Black Friday in 2024?Black Friday falls on the Friday after Thanksgiving each year, or Nov. 29 this year.How old is Black Friday? Where does its name come from?The term “Black Friday” is several generations old, but it wasn’t always associated with the holiday retail frenzy that we know today. The gold market crash of September 1869, for example, was notably dubbed Black Friday.The phrase’s use in relation to shopping the day after Thanksgiving, however, is most often traced to Philadelphia in the mid-20th century — when police and other city workers had to deal with large crowds that congregated before the annual Army-Navy football game and to take advantage of seasonal sales.“That’s why the bus drivers and cab drivers call today ‘Black Friday.’ They think in terms of headaches it gives them,” a Gimbels department store sales manager told The Associated Press in 1975, while watching a police officer try to control jaywalkers the day after Thanksgiving. Earlier references date back to the 1950s and 1960s.Jie Zhang, a professor of marketing at the University of Maryland’s Robert H. Smith School of Business, points to a 1951 mention of “Black Friday” in a New-York based trade publication — which noted that many workers simply called in sick the day after Thanksgiving in hopes of having a long holiday weekend.Starting in the 1980s, national retailers began claiming that Black Friday represented when they went from operating in the red to in the black thanks to holiday demand. But since many retail companies now operate in the black at various times of the year, this interpretation should be taken with a grain of salt, experts say.How has Black Friday evolved?In recent decades, Black Friday became infamous for floods of people in jam-packed stores. Endless lines of shoppers camped out at midnight in hopes of scoring deep discounts.But online shopping has made it possible to make most, if not all, holiday purchases without ever stepping foot inside a store. And while foot traffic at malls and other shopping areas has bounced back since the start of the pandemic, e-commerce isn’t going away.November sales at brick and mortar stores peaked more than 20 years ago. In 2003, for example, e-commerce accounted for just 1.7% of total retail sales in the fourth quarter, according to Commerce Department data.Unsurprisingly, online sales make up for a much bigger slice of the pie today. For last year’s holiday season, e-commerce accounted for about 17.1% of all nonadjusted retail sales in the fourth quarter, Commerce Department data shows. That’s up from 12.7% seen at the end of 2019.Beyond the rise of online shopping, some big ticket items that used to get shoppers in the door on the Black Friday — like a new TV — are significantly cheaper than they were decades ago, notes Jay Zagorsky, a clinical associate professor at Boston University’s Questrom School of Business.“There is less need to stand in line at midnight when the items typically associated with doorbuster sales are now much cheaper,” Zagorsky told The Associated Press via email. He pointed to Bureau of Labor Statistics data that shows the average price for a TV has fallen 75% since 2014.While plenty of people will do most of their Black Friday shopping online, projections from the National Retail Federation and Prosper Insights indicated that a majority of Black Friday shoppers (65%) still planned to shop in stores this year.Black Friday ‘month’ and the rise of Cyber MondayIt’s no secret that Black Friday sales don’t last just 24 hours anymore. Emails promising holiday deals now start arriving before Halloween.“Black Friday is no longer the start of the holiday shopping season. It has become the crescendo of the holiday shopping season” during what now feels like “Black Friday month,” Zhang said. Some retailers have updated their official marketing to refer to “Black Friday week.”Retailers trying to get a head start on the competition and to manage shipping logistics helps explain the rush, Zhang said. Offering early holiday deals spreads out purchases, giving shippers more breathing room to complete orders. Zhang therefore doesn’t expect the five fewer days between Thanksgiving and Christmas this year to cause significant strain because retailers would have taken them into account.Linking pre-Thanksgiving sales with Black Friday is also a marketing technique since it’s a name consumers recognize and associate with big, limited-time bargains, Zhang said.Multiple post-Thanksgiving sales events keep shoppers enticed after Black Friday, including Small Business Saturday and Cyber Monday, which the National Retail Federation’s online arm designated in 2005.U.S. consumers spent a record $12.4 billion on Cyber Monday in 2023, and $15.7 million per minute during the day’s peak sales hour, acccording to Adobe Analytics. On Black Friday, they spent $9.8 billion online, Adobe Analytics said.Enough people still enjoy shopping in person after Thanksgiving that the activity is unlikely to become extinct, Boston University’s Zagorsky said.While Black Friday’s significance “is being slightly diminished” over time, the shopping event is still “a way to connect with others,” he said. “This social aspect is important and will not disappear, ensuring that Black Friday is still an important day for retailers.”

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黑五 购物节 线上购物 零售 消费趋势
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