Fortune | FORTUNE 2024年11月28日
Gen Z is drowning in debt as buy-now-pay-later services skyrocket: ‘They’re continuing to bury their heads in the sand and spend’
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Adobe Analytics预测,今年假日季消费者使用先买后付服务购物的支出将比去年增长11.4%,达到185亿美元。这种支付方式对信用评分低或无信用记录的消费者,尤其是年轻群体很有吸引力,因为它通常不进行硬查询且不向征信机构报告。然而,消费者权益倡导者警告,先买后付可能导致过度消费,并建议消费者谨慎使用多种服务。商家则青睐先买后付,因为它能刺激消费者的购买欲,增加客单价。专家提醒,先买后付本质上也是一种信贷形式,消费者需谨慎使用,避免陷入财务困境。

🛍️ **先买后付服务在假日购物季增长迅速:** Adobe Analytics预测,2023年假日季消费者使用先买后付服务购物的支出将达到185亿美元,比去年增长11.4%,其中光网络星期一就预计有9.93亿美元的消费额。

🧑‍💼 **先买后付对年轻消费者尤其具有吸引力:** 由于多数先买后付公司只进行软查询且不向征信机构报告,因此对于信用评分低或无信用记录的年轻消费者来说,先买后付是一种相对容易获得的信贷方式。

⚠️ **消费者权益倡导者提醒消费者谨慎使用:** 他们指出,先买后付可能会导致过度消费,并建议消费者注意跟踪多个先买后付服务的自动扣款,避免财务负担过重。

📈 **商家青睐先买后付,因为它能刺激消费:** 研究表明,提供先买后付服务的商家,其顾客的购物车总额和转化率都会有所提高,消费者在使用先买后付时,平均消费额会增加20%。

💳 **先买后付本质上也是一种信贷,需谨慎对待:** 专家指出,尽管先买后付被包装成无息或低息贷款,但消费者仍需注意逾期付款产生的费用,以及可能导致的信用记录受损等风险。

The data firm Adobe Analytics predicts shoppers will spend 11.4% more this holiday season using buy now, pay later than they did a year ago. The company forecasts shoppers will purchase $18.5 billion worth of goods using the third-party services for the period Nov. 1 to Dec. 31, with $993 million worth of purchases on Cyber Monday alone.Buy now, pay later can be particularly appealing to consumers who have low credit scores or no credit history, such as younger shoppers, because most of the companies providing the service run only soft credit checks and don’t report the loans and payment histories to the credit bureaus, unlike credit card companies.This holiday season, buy now, pay later users can also feel more confident if a transaction goes awry. In May, the CFPB said buy now, pay later companies must adhere to other regulations that govern traditional credit, such as providing ways to demand refunds and dispute transactions.To use a buy now, pay later plan, consumers typically sign up with bank account information or a debit or credit card, and agree to pay for purchases in monthly installments, typically over eight weeks or more. The loans are marketed as requiring no or low interest, or only conditional fees, such as for late payment. Klarna, Afterpay and Affirm are three of the biggest buy now, pay later companies.But consumer advocates warn that shoppers who sign up for the payment plans using a credit card can be hit with more interest and fees. That’s because the shopper opens themselves up to interest on the credit card payment, if it’s carried month to month, on top of any late fees, interest, or penalties from the buy now, pay later loan itself. Experts advise against using a credit card to pay for these plans for this reason.Consumer watchdogs also say the plans lead consumers to overextend themselves because, for example, not paying full price up front leaves, in the shopper’s mind at least, more money for smaller purchases. They also caution consumers to keep careful track of using multiple buy now, pay later services, as the automatic payments can add up, and there is no central reporting, such as with a credit card statement.“Buy now, pay later can be an innovative tool for purchases you’re going to make anyway,” said Mark Elliott, chief customer officer at financial services company LendingClub. “The challenge is that it does fuel overspending.”For merchants, that’s part of the appeal. Retailers have found that customers are more likely to have bigger cart sizes or to convert from browsing to checking out when buy now, pay later is offered. One report from the Federal Reserve Bank of New York cited research that found customers spend 20% more when buy now, pay later is available.“The reality is that the increased cost-of-living and inflation have put more people in a situation where they’re already relying on revolving credit,” Elliott said. “The psychographics of ‘buy now, pay later’ may be different — people don’t think of it as debt — but it is.”If a consumer misses a payment, they can face fees, interest, or the possibility of being locked out of using the services in the future.Emily Childers, consumer financial expert for personal-finance technology company Credit Karma, said that internal data shows member credit card balances are up more than 50% for Gen Z and millennial members since March 2022, when the Fed started raising interest rates.“Young people are entering this holiday season already in the red,” she said. “And, based on what we’re seeing in the data, they’re continuing to bury their heads in the sand and spend.”___The Associated Press receives support from Charles Schwab Foundation for educational and explanatory reporting to improve financial literacy. The independent foundation is separate from Charles Schwab and Co. Inc. The AP is solely responsible for its journalism.How many degrees of separation are you from the globe's most powerful business leaders? Explore who made our brand-new list of the 100 Most Powerful People in Business. Plus, learn about the metrics we used to make it.

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先买后付 假日购物 消费趋势 信贷 金融风险
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