TechCrunch News 2024年11月26日
Major UK, US stores face ongoing disruption after ransomware attack hits supply chain giant Blue Yonder
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全球最大的供应链软件提供商之一Blue Yonder遭遇勒索软件攻击,导致多家美国和英国大型商店及零售商的运营受到持续干扰。此次攻击导致Blue Yonder托管服务环境中断,目前尚未恢复,影响了包括Morrisons、Sainsbury's和Starbucks在内的多家企业。部分企业如Tesco和DHL Supply Chain则未受影响。目前尚不清楚勒索软件攻击背后的组织以及是否窃取了客户数据,Blue Yonder正在进行调查和恢复工作。

🤔Blue Yonder,全球最大的供应链软件提供商之一,遭遇勒索软件攻击,其托管服务环境遭到破坏,导致运营中断。

🛍️多家大型零售商受到影响,包括英国的Morrisons(其生鲜和农产品仓库管理系统受损)、Sainsbury's(已恢复服务)以及美国的Starbucks(员工工资发放和排班管理受阻)。

📦部分企业未受影响,例如英国最大的超市连锁Tesco和DHL的供应链部门DHL Supply Chain。

⚠️目前尚不清楚勒索软件攻击背后的组织,以及是否窃取了客户数据,Blue Yonder正在进行调查和恢复工作,尚未给出恢复时间线。

⏳Blue Yonder拥有3000家企业客户,但目前尚未透露受影响的客户数量。

A ransomware attack on Blue Yonder, one of the world’s largest supply chain software providers, is causing ongoing disruption to operations at a number of major U.S. and U.K. stores and retailers. 

Arizona-based Blue Yonder, which was acquired by Panasonic in 2021, said in a statement on its website on Friday that it had experienced disruptions to its managed services hosted environment, “which was determined to be the result of a ransomware incident.” 

The supply chain giant said it has been “working diligently” to recover from the incident, first reported by CNN, but added that as of Sunday, the company does “not have a timeline for restoration.”

Blue Yonder hasn’t said how many of its 3,000 corporate customers are affected by the incident, and representatives for the company did not respond to TechCrunch’s questions. 

However, two of the U.K.’s largest supermarkets confirmed to TechCrunch that they had experienced disruption as a result of the ransomware attack on Blue Yonder. 

Katherine Woodhouse, a spokesperson for Morrisons, which has almost 500 grocery stores across the U.K., said that the “outage” at Blue Yonder had affected its warehouse management systems for fresh and produce. “We are currently operating on our back up systems and we’re working very hard to deliver for our customers across the country,” said Morrisons’ spokesperson.

Sainsbury’s, which operates more than 2,300 supermarkets in the U.K., also confirmed to TechCrunch that its operations were hit, but said in a later statement on Monday that its services had since been restored.

Disruption has been felt in the United States, too. Starbucks confirmed to the Wall Street Journal that the ransomware attack had disrupted the organization’s ability to pay baristas and manage their schedules, forcing managers to manually calculate employees’ pay. 

Not all of Blue Yonder’s customers have faced downtime or disruption. Tesco, the largest supermarket chain in the U.K., and DHL Supply Chain, a division of German-based logistics giant DHL, both confirmed to TechCrunch that they were unaffected by the ransomware incident at Blue Yonder.

The ransomware attack has not yet been claimed by any major ransomware group and it’s not yet known if any customer data was stolen.

In its most recent update, posted Sunday, Blue Yonder said its investigation and restoration “remains ongoing.”

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Blue Yonder 勒索软件 供应链 零售 网络安全
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