Many people place a high value on customer service. Who doesn’t like working with staff members that are friendly, knowledgeable, and go above and beyond to make our experience with the business a good one? It can be difficult to judge who offers the best customer service, but not anymore thanks to this Qualtrics infographic. The team used three surveys across a huge number of industries to find the best customer service options. Here are some of the winners in each industry:
- Fast Food: Chick-fil-A (this was the overall winner!) Airlines: Alaska Airlines Auto Parts: O’Reilly Auto Parts Banks: Regions Brokerages: Fidelity Investments Internet Providers: T Home Internet Car Rentals: Enterprise Department Stores: Nordstrom E-Commerce: Amazon Electronics: Apple Fashion: T.J. Maxx Grocery: Publix Hotels: Hyatt Insurance: USAA Makeup: Sephora Sit-down Dining: Texas Roadhouse Specialty: The UPS Store Superstores: Costco Wholesale Travel Booking: Booking.com Home Improvement: Ace Hardware