Fortune | FORTUNE 2024年11月24日
2025 is set to bring a ‘manager crash’ as burnout and lack of support reach a breaking point
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一份报告预测,2025年职场将面临“经理崩溃”危机,原因是长期忽视经理的倦怠、过度工作和支持体系不足等问题。经理们承受着来自上级和下属的双重压力,导致其身心健康和工作绩效下降,最终可能导致人才流失。报告指出,组织领导者需要重视经理的心理健康,提供支持和帮助,才能避免“经理崩溃”的发生,并提升组织整体的生产力、创新力和员工健康水平。此外,报告还预测了其他职场趋势,例如变化准备度将成为优先事项,远程工作福利优势逐渐减弱,以及Z世代员工比老员工更难以适应变化等。

🤔 **经理倦怠和过度工作风险加剧:** 由于长期忽视经理的倦怠、过度工作和支持体系不足等问题,导致经理们身心俱疲,工作绩效下降,最终可能导致人才流失。

💪 **经理是组织成功的关键:** 快乐、积极的经理是组织成功的“关键倍增器”,他们的状态直接影响着整个团队和组织的效能。

📉 **经理信心下降,人才流失风险增加:** 经理们面临着来自上级和下属的双重压力,导致其信心下降,许多人选择离开,这将导致组织人才流失,难以维持正常运转。

⚠️ **Z世代对管理职位兴趣下降:** 越来越多的Z世代员工选择做个体贡献者,而不是晋升为管理者,这表明他们对管理职位存在顾虑,也预示着未来管理人才的培养和储备将面临挑战。

💡 **组织领导者需要重视经理的健康和支持:** 组织领导者需要采取措施,重视经理的心理健康,提供支持和帮助,才能避免“经理崩溃”的发生,并提升组织整体的生产力、创新力和员工健康水平。

Bad news for 2025: Following years of unaddressed burnout, overworking and faulty support systems, a “manager crash” is set to hit the workplace.That’s one of the four major predictions set out by meQuilibrium, a digital coaching platform aimed at bolstering workplace wellness. (The other three: change readiness becoming a priority; remote work wellbeing advantages slowly eroding; and Gen Zers struggling more with change than their older peers.)  “Like a market crash, we’ll see a significant downturn in manager well-being, performance, and the ability to continue taking the lead as the change champions,” Alanna Fincke, leader meQuilibrim’s content and learning, wrote in the report. “If no one is minding the managers, they will be at higher risk of burnout and turnover than the people they manage,” Fincke stressed.The prediction isn’t entirely surprising. Middle managers​​—non-executive level workers who oversee other workers—are historically less likely than their teams to feel supported by their superiors. But, dissatisfaction in middle management is particularly dangerous because happy, encouraged managers act as a “crucial force multiplier” for the success of the whole organization, meQuilibrium wrote.You (really) can’t afford to lose your mid-level managersTo avoid the impending “crash,” organization leaders need to take decisive action before the new year to make clear the importance of mental wellbeing. It’s a worthwhile pursuit, Fincke explained: “The benefits will cascade throughout the organization, improving productivity, innovation, and overall workforce health.”Likewise, don’t address the tsunami of burnout coming management’s way and their stress will trickle down. Employees who don’t feel supported by their managers tend to struggle during times of transformation. Workers—at any level—are more than four times as likely to quit their jobs, and twice as likely to report poor overall wellbeing when they don’t feel supported, Fincke warned. The outlook isn’t promising. Employee sentiment has tanked this year across the board, but confidence among middle managers dropped to its worst-ever reading in February, per Glassdoor. It’s because “middle managers are under pressure to do more with less,” Glassdoor’s lead economist Daniel Zhao said at the time. And witnessing all the middle management layoffs has left remaining workers “increasingly pessimistic about their employers’ prospects,” Zhao added.Middle managers have had it the worst—and Gen Z is taking noteBurnout is a consistent issue for middle managers, which shouldn’t come as a shock.They are often caught in the impossible position of appeasing demanding executives and quelling the concerns and needs of entry-level workers. No wonder nearly half of middle managers surveyed in a 2023 UKG report said they’d likely quit within the year due to the stress of the role.  “We put so much pressure on the manager, and we don’t give them enough scaffolding,” Pat Wadors, UKG’s chief people officer, told Fortune, describing a recipe for overwork and burnout. Providing ample, constant support to the oft-forgotten middle managers is surprisingly effective at staving off burnout—and is especially meaningful to workers, who perform best when they feel advocated for. “You can’t expect them to lead if they don’t feel supported, and there is no one that has their back,” Tapaswee Chandele, global vice president of talent, development & system partnerships at The Coca-Cola Company, said at Fortune’s Impact Initiative conference in 2023.But even if middle managers stick it out—burnout and all—the trouble keeps coming.Last year, middle-management roles comprised nearly one-third of all layoffs, per a Bloomberg report, up from one-fifth five years earlier. (Look no further than Mark Zuckerberg’s stated “Year of Efficiency” for Meta, which focused largely on “slimming” the company’s levels of management.) If these issues aren’t addressed in the new year, companies could soon face a dearth of middle management. The unappealing nature of a middle management role has become difficult to hide—and as current leaders quit, entry-level workers are becoming turned off by the prospect of taking on the role.Nearly three-quarters of Gen Z workers would rather move forward in their careers as individual contributors than level up and become managers, a recent study by recruiting firm Robert Walters, highlighted. More than a third of the respondents who nonetheless believe they’ll become managers one day admitted they’re not looking forward to it. Clearly, they have good reasons. How many degrees of separation are you from the globe's most powerful business leaders? Explore who made our brand-new list of the 100 Most Powerful People in Business. Plus, learn about the metrics we used to make it.

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经理崩溃 职场倦怠 管理者 组织健康 Z世代
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