Fortune | FORTUNE 2024年11月18日
Why Airbnb’s CEO supports employee favoritism in the workplace
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Airbnb CEO Brian Chesky认为,若操作得当,员工偏爱可凸显优秀员工,助其规划战略,还能为其他员工树立榜样。但应基于公平标准和具体成功指标选择,他以苹果创始人乔布斯为领导力榜样,也提到Airbnb的类似策略及相关研究的不同观点。

🧐Chesky认为适当的员工偏爱有积极作用,可突出优秀员工。

🎯偏爱应基于公平标准和具体指标,而非任人唯亲。

💡Chesky以乔布斯为领导力榜样,Airbnb有类似的策略。

🔍研究对员工偏爱有不同观点,如可能破坏职场文化或激励他人。

Fortune reporter Natalie McCormick here, filling in for Brit Morse.In his 17 years running Airbnb, CEO and cofounder Brian Chesky says he’s ignored popular leadership advice that he’s found imprudent. Within that category is the belief that leaders shouldn’t play favorites.He concedes that the idea of heralding certain employees has a negative connotation. “At most companies, there’d be a protest if the CEO picked [favorites],” Chesky said in a recent interview with Fortune. “It would be considered unfair and not systematic.” But Chesky argues that when done well, employee favoritism allows leaders to spotlight top performers, tap their skill set and knowledge for strategy planning efforts, and demonstrate to other employees who they should emulate. To be sure, so-called favorites should be selected based on fair criteria and concrete success metrics rather than sheer cronyism. “You can have people making sure there’s no unconscious bias, people keeping you honest, looking for disparate impact inside the organization. You can do a lot of surveys, and you can use that to reinforce your assumptions,” Chesky said. He added that “if you can’t have favorites, if you can’t say this is a high performer, and this is what excellence is, then you are going to be in big big trouble. That’s just not good leadership.”As a tech founder, Chesky said he looks to Apple founder Steve Jobs for leadership inspiration. Jobs was known to gather his top 100 employees annually for a secretive three-day meeting to strategize the future of the company.Chesky calls Airbnb’s version of this congregation “The Roadmap Review.” It’s a rolling two-year strategic plan that’s updated every six months by 80 to 100 hand-selected employees, most of whom are senior leaders. Together, they then spend a week hashing out the budget. At most companies, Chesky said, the CEO and CFO put their heads together to draft an annual plan then ask about 20 different teams to circle back on their strategy and budget for the following year. “Everyone’s going to ask for the world, and then you’re going to say no, and you’re going to have this negotiation, and it’s crazy,” Chesky said. Chesky declined to name his favorite employee at Airbnb, cheekily responding that he has “so many.” But he did say his favorites are those with whom he texts on a regular basis. Most research on employee favoritism highlights its pitfalls. A study from The Ohio State University suggests that CEO favoritism can undermine workplace culture and breed division. On the opposing side, a study published in the Journal of Organizational Behavior found that when a boss displayed favoritism to one employee, it set a higher bar that motivated other employees to learn and improve. As for Chesky, he believes that as long as there’s an equitable and transparent process to how he selects his first string, favoritism is fair game, adding that the notion that a CEO shouldn’t have discretion over who’s in the room with them is mistaken. “The president of the United States would pick. We should too,” he said.Natalie McCormicknatalie.mccormick@fortune.comToday’s edition was curated by Brit Morse.Around the TableA round-up of the most important HR headlines.During the past five months, the conservative activist Robby Starbuck has pressured several large companies to ditch various diversity, equity and inclusion measures. Trump's recent election win could add to his momentum. Washington PostAs part of its plan to cut $2 billion in costs by the end of the year, automotive company GM has laid off another 1,000 workers. Wall Street JournalIn an effort to help more Americans save for retirement, more states are offering more companies the option for employees to enroll in “auto-I.R.A.s.” New York TimesWatercoolerEverything you need to know from Fortune.Hiring for D.O.G.E. Elon Musk’s new Department of Government Efficiency taskforce has thrown open its doors to recruitment, but there’s catch. Employees must be willing to work at least 80 hours per week. —Christiaan HetznerWorkplace stereotypes. Researchers created a personality quiz that asked users to rank statements about their characteristics. Turns out workers are likely to exhibit certain traits depending on their job. —Chloe BergerJunior boards. Here is why Domino’s founder Tom Monaghan formed a special board entirely consisting of children. —Ritch K. EichThis is the web version of CHRO Daily, a newsletter focusing on helping HR executives navigate the needs of the workplace. Sign up to get it delivered free to your inbox.

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Airbnb 员工偏爱 领导力 Brian Chesky
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