Fortune | FORTUNE 2024年11月15日
Here’s Target’s Plan to Avoid Another Site Meltdown This Cyber Monday
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为了避免去年网络星期一电商网站因流量过大而崩溃的情况再次发生,Target今年将网络星期一促销活动扩展至线下门店,并将其延长至两天。去年,Target的网站在网络星期一当天遭遇了巨大流量,导致用户购物体验受阻。为了应对这一挑战,Target今年将从周日开始,持续到周一深夜,提供几乎所有商品15%的折扣。此外,Target还加强了网站的压力测试,以确保其能够承受更大的流量。这一举措也旨在满足消费者日益增长的期望,即希望在实体店和线上获得相同的优惠。

🎯为了避免网络星期一电商网站崩溃,Target今年将网络星期一促销活动扩展至线下门店,并将其延长至两天,以分散流量压力。

🛍️Target将从周日开始,持续到周一深夜,提供几乎所有商品15%的折扣,延续去年网络星期一的促销力度。

💪Target加强了网站的压力测试,并表示网站能够承受比去年更大的流量,以保证用户购物体验的流畅性。

🛒Target此举也旨在满足消费者期望,即希望在实体店和线上获得相同的优惠,以提升竞争力。

📈Target的电商业务在过去几个季度有所增长,但同期销售额略有下降,面对竞争对手的挑战,Target需要不断提升电商基础设施和购物体验。

It’s every retailer’s nightmare to see its e-commerce site struggle to keep pace on a peak holiday season shopping day.So Target (TGT) said on Wednesday it is offering its Cyber Monday deals in its stores this year as well as online, spreading them out over two days to avoid a repeat of last year when its website buckled under heavy traffic and impeded people from shopping for 40 minutes.This year, Target is once again offering 15% off almost every item (with fewer exceptions), but starting the Cyber Monday promotion early Sunday continuing until late Monday night. Last year, Target set a company record for online sales on Cyber Monday. But that success was a double-edged sword as the event frustrated many customers. It also come seven months after Target’s site was overwhelmed during its Lilly Pulitzer collaboration launch in April 2015, earning it brickbats from shoppers.“Traffic and orders exploded, shattering sales records and also causing our website to buckle under the pressure,” Target Chief Information Office Mike McNamara said of Cyber Monday 2015 in a blog post.Get Data Sheet, Fortune’s technology newsletter.The company, which last Cyber Monday created virtual waiting lines to manage the traffic, technically avoiding a site crash, has redoubled its stress tests. “I’m confident the site can now handle far greater volume than a year ago.” McNamara wrote.The new Cyber Monday approach is also aimed at meeting shopper expectations today, which means offering them the same deals in stores as online.Target can ill afford to lose sales because of inadequate e-commerce site infrastructure as rivals redouble their efforts to win online sales.Walmart (WMT) tripled its online assortment this year, launched a mobile app, and started its sales earlier, while 50% of shoppers start a product search on [hotlink]Amazon.com[/hotlink] (AMZN). In its most recent quarter, Target’s digital sales rose 26%, an improvement over preceding quarters but comparable sales slipped slightly.Last year, Neiman Marcus’ web site crashed on Black Friday, and a year earlier, Best Buy (BBY) took down its site on temporarily on Black Friday.How many degrees of separation are you from the globe's most powerful business leaders? Explore who made our brand-new list of the 100 Most Powerful People in Business. Plus, learn about the metrics we used to make it.

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Target 网络星期一 电商 促销 流量
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