TechCrunch News 2024年11月06日
‘For You’ feeds fail on election night, offering outdated information, angering users
index_new5.html
../../../zaker_core/zaker_tpl_static/wap/tpl_guoji1.html

 

美国大选之夜,Threads等社交平台的“为你推荐”算法推荐了大量过时信息,导致用户体验极差。许多用户抱怨看到关于哈里斯获胜的旧帖子,以及鼓励投票的帖子,即使结果已经明朗。这引发了用户对算法推荐的强烈不满,并凸显了Threads用户界面设计的不足。虽然Threads提供了按时间顺序排列的关注列表,但其隐藏设计导致许多用户并不知晓。相比之下,X平台则更方便地切换到时间线。文章指出,算法推荐虽然有利于广告和用户参与度,但在大选等需要实时信息的场景下,却会导致混乱和沮丧。

🤔Threads等社交平台的“为你推荐”算法在选举夜推荐了大量过时信息,例如关于哈里斯获胜的旧帖子以及鼓励投票的帖子,即使结果已明朗,导致用户体验极差。

📅Threads提供了按时间顺序排列的关注列表,但其隐藏设计导致许多用户并不知晓,用户需要手动切换到关注列表才能查看实时信息。

📱与Threads相比,X平台更方便地切换到时间线,用户只需点击屏幕顶部的选项卡即可。

💰算法推荐虽然有利于广告和用户参与度,但在大选等需要实时信息的场景下,却会导致混乱和沮丧,用户无法获得及时准确的信息。

⚠️目前美国没有相关法规规定算法推荐的运作方式,用户只能任由混乱的算法推荐摆布。

“For You” algorithms that promote the most interesting content across a social network, personalized to the individual user, offered a disjointed, outdated, and nearly unusable experience on election night in the U.S. as they highlighted hours-old posts that no longer reflected the current state of the race. Frustrations were particularly high on Threads, Meta’s X rival, where many users complained about seeing hopeful posts about a Kamala Harris win, and those urging voters to “stay in line” or touting early results as a “red mirage,” even after it was clear that Harris was losing ground to President-elect Trump in battleground states. Those posts continued to appear after a Trump victory was nearly realized, as if users had temporarily time-traveled to the past.

“This app is awful for tonight. The outdated garbage I’m seeing in the For You feed is infuriating,” wrote one Threads user, echoing a sentiment shared across the platform on election night.

“Seeing 24-hour-old optimistic posts interspersed with the dread of now kind of sucks,” wrote another, speaking to the experience of Harris supporters on the social network, as the feed randomly threw in current posts amid those from earlier in the evening.

Others referred to Threads’ For You feed as rubbing salt in the wound, painful, annoying, and giving off a “non-linear horror movie vibe.

These complaints aren’t new — but they are indicative of a larger problem facing Threads: its user interface.

As it turns out, the reverse chronological feed these users wanted on Threads already exists.

Launched in July 2023, Threads offers users a Following feed that shows posts only from those users you follow on the social network, without any recommended content included. The feed works similarly to X’s Following feed, in that the posts are not algorithmically sorted, but display in the order they arrive. However, unlike X, the Following feed is fairly hidden in the Threads app — and clearly many don’t know it exists or how to access it.

Meanwhile, on X, moving to the chronological feed is as simple as tapping the tab at the top of the screen, making it easy to switch between a real-time experience and an algorithmic one.

At issue is how Threads has designed its app to hide the Following feed from users.

On mobile, users have to tap the Threads icon at the top of the screen to display the two tab options, For You and Following. Ideally, both tabs would always be available, allowing users to choose which experience they preferred at the time. On the web, meanwhile, Threads has offered a TweetDeck-like experience since May, allowing users to pin multiple columns, including the chronological feed. But real-time events like elections are often watched phone-in-hand while glued to a TV. And it’s here on mobile that Threads falls short.

The problem is not limited to Threads. On TikTok, launching the For You feed on Wednesday morning may display a mix of videos with outdated election coverage personalized to your interests and leanings. (Unless you actively avoided politics on the platform, of course). That means you could see videos urging voting even after the election has been decided, which is also frustrating and unhelpful.

Whether user complaints will have any impact is unclear, though not very likely.

Regulators have been pushing social media platforms to turn off addictive, algorithmic feeds in some markets, including the E.U., but there are no rules in the U.S. about how these feeds need to function or if they can be set as a default. Allowing users to switch permanently to a chronological timeline isn’t an option Meta or others would want because algorithmic feeds work better for advertisers and data indicates they increase user engagement. That leaves users at the mercy of the chaotic algorithmic feeds at a time when real-time information is critical.

Fish AI Reader

Fish AI Reader

AI辅助创作,多种专业模板,深度分析,高质量内容生成。从观点提取到深度思考,FishAI为您提供全方位的创作支持。新版本引入自定义参数,让您的创作更加个性化和精准。

FishAI

FishAI

鱼阅,AI 时代的下一个智能信息助手,助你摆脱信息焦虑

联系邮箱 441953276@qq.com

相关标签

算法推荐 社交媒体 Threads 用户体验 选举
相关文章