Fortune | FORTUNE 2024年10月22日
Burned out mental health workers in California are walking off the job, demanding better pay and work-life balance
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代表员工的全国医疗保健工人联盟正与Kaiser谈判新合同,罢工者要求Kaiser雇佣更多人员以减轻现有员工负担。Kaiser称工会拖延谈判,工会提案不合理。多地Kaiser设施外出现纠察线,员工反映工作负担过重,质量受影响。工人周末准备罢工,Kaiser认为罢工没必要且工会要求不合理。这是两年内Kaiser治疗师的第二次罢工,周一的罢工者希望为南加州工人争取与北加州相同的权益,Kaiser通知患者预约可能受影响。

🎈全国医疗保健工人联盟代表员工与Kaiser谈判新合同,要求雇佣更多人缓解员工负担,多地出现罢工纠察线。

😩员工反映工作中 burnout 情况加剧,人员辞职,工作量过大导致无法保证护理质量,如 Kaiser 强调看诊人数而非质量。

👀Kaiser 称工会拖延谈判且提案不合理,工会则认为 Kaiser 对治疗师的要求会减少患者看诊机会,双方存在争议。

💪这是两年内的第二次罢工,上次北加州罢工后 Kaiser 同意增加患者护理时间等,此次南加州工人希望获得相同权益。

📢Kaiser 通知患者预约可能受影响,称若常规提供者罢工,患者可由其他专业人员看诊。

The National Union of Healthcare Workers, which represents the employees, is negotiating a new contract with the Oakland-based health giant. It said the strikers demand Kaiser hire more people to ease the burden put on the current staff.Kaiser said in a statement Monday that the union has been “slow-walking” negotiations, despite the strong proposals the health care company has put on the table. Meanwhile, the union’s proposals “have been overreaching and unreasonable,” the statement said.Picket lines went up outside Kaiser facilities in Los Angeles, Orange, San Bernardino and San Diego counties.Antonia Rodarte, a licensed marriage and family therapist for Kaiser, traveled to LA for the work action with about 35 colleagues from Bakersfield, California.“We are seeing that burnout is getting worse and worse among our colleagues. People are quitting. They can’t keep up with the workload,” said Rodarte. “Kaiser is emphasizing numbers of patients to be seen over quality of care.”Natalie Espinoza, a psychiatric counselor, said Kaiser facilities in Southern California are “understaffed and overworked.” She said she sees up to 10 patients a day, routinely works through lunch and rarely has time to keep up with her documentation and other required paperwork.Workers prepared for the strike over the weekend after declining Kaiser’s terms on Friday.Kaiser called the walkout “entirely unnecessary” and said the union is demanding more money for therapists to spend less time seeing patients.“The union is proposing that full-time therapists increase the amount of time they are not seeing patients to nearly half of their time – at least 19 hours a week. This is unacceptable and would significantly decrease access to appointments for mental health care for our patients,” Kaiser said.It’s the second strike by Kaiser therapists in two years. A 10-week walkout in 2022 by mental health workers in Northern California ended with Kaiser agreeing to provide more time for patient care duties that can’t be done during appointments, while also increasing staffing and providing more services at its mental health clinics.Monday’s strikers want those same gains for Southern California workers, said Democratic state Sen. Maria Elena Durazo, who joined the LA picket line.“These workers are saying, ‘Hey, wait a minute. You do this in Northern California. How about the people in Southern California? Don’t we deserve the same kind of working conditions?’” Durazo said.Kaiser said that it was notifying patients whose appointments could be affected by the strike. “Patients will have the opportunity to be seen by another professional in our extensive network of highly qualified, licensed therapists if their regular provider is engaged in a strike,” the statement read.___Associated Press writer Christopher Weber in Los Angeles contributed to this report.Recommended newsletter Most Powerful Women Daily: Every weekday, MPW Daily provides original reporting, key insights, and expert perspectives on the women leading the moment in business and beyond. Sign up here.

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Kaiser 员工罢工 工作条件 医疗保健 患者权益
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