Fortune | FORTUNE 2024年10月16日
Savvy CHROs are successfully building bridges to the C-suite—here’s how they can influence executives
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随着人力资源职能从幕后走向台前,越来越多的 HR 领导者意识到需要与公司高管建立紧密联系。这种高层领导支持对于新的 HR 计划、AI 转型、管理期望以及确保战略在各个职能部门之间保持一致至关重要。据 Mercer 2024 年 CHRO 声音报告显示,约 39% 的 CHRO 表示他们希望知道如何有效地与 C-suite 合作,而去年这一比例为 22%。但关键的是,HR 领导者实际上正在采取行动,成功地与高管建立关系。今年,约 51% 的 CHRO 报告称,他们与 C-suite 的互动程度高于往年。报告显示,约 56% 的 CHRO 表示他们每周都会与 C-suite 会面,而 65% 的以这种频率举行会议的 CHRO 对他们的 HR 运营模式进行了“重大改变”。

🤔 **建立紧密联系:** 为了获得高层领导支持,CHROs 需要与公司高管建立紧密联系。Mercer 报告显示,今年约 51% 的 CHRO 报告称,他们与 C-suite 的互动程度高于往年。约 56% 的 CHRO 表示他们每周都会与 C-suite 会面,而 65% 的以这种频率举行会议的 CHRO 对他们的 HR 运营模式进行了“重大改变”。

🤝 **建立早期关系:** CHROs 可以通过与公司未来之星建立早期关系来开始建立联系。跨职能项目也是建立联系的好方法。

📊 **数据驱动决策:** CHROs 必须准备好并能够通过数据证明 HR 对业务绩效的影响,并使用基准将他们的公司与其他类似组织进行比较。

🎉 **创造协作文化:** 创造协作的工作文化,并考虑对 C-suite 互动进行辅导,也是建立联系的方法。

⚠️ **关注低互动率:** 报告显示,24% 的 HR 领导者没有像他们需要的那样频繁地与董事会或 C-suite 会面。约 18% 的人每月会面一次,2% 的人每两个月会面一次,4% 的人每季度会面一次。如果 CEO 每月或更少地与你谈论 HR,那么在你的缺席下,许多决策正在被做出。

CHROs are getting more ambitious—and it seems to be working. As the HR function moves out of the shadows and onto the corporate main stage, many HR leaders are realizing they need to build bridges to C-suite players at their companies. That leadership buy-in is critical for new HR initiatives, AI transformations, managing expectations, and making sure that strategy is aligned across functions. Around 39% of CHROs say they wish they had known how to work effectively with the C-suite, according to Mercer’s 2024 Voice of the CHRO report released this week, up from 22% who said the same thing last year. But critically, HR leaders actually are taking action and successfully building relationships to the corner office. Around 51% of CHROs reported higher levels of engagement with the C-suite this year compared to previous years. Around 56% say they meet with the C-suite every week, and 65% of CHROs who held meetings at that cadence made “significant changes to their HR operating models,” according to the report. “The frequency of meetings is a little bit of a proxy and an identifier of how strong the CHRO/CEO relationship is,” says Shari Chernack, a senior principal of transformation at Mercer and a co-author of the report.Building earlier-career relationships with rising corporate stars is one way for CHROs to start making those inroads. Cross functional projects are also a great way to build connectivity, says Chernack. But CHROs must also be ready and able to make the case for HR’s impact on business performance through data, and use benchmarks that compare their company to other similar organizations, according to the report. Creating a collaborative work culture, and considering coaching for C-suite interactions are also ways to start making connections.    To be sure, not all CHROs are capturing the attention of executives—24% of HR leaders do not meet as often as they need to with the board or the C-suite, according to the report. Around 18% meet once a month, 2% meet every other month, and 4% meet quarterly. “I think that’s a big warning sign,” says Chernack. “If your CEO is talking to you once a month or less about HR, there are a lot of decisions that are being made in your absence.”Azure Gilmanazure.gilman@fortune.comAround the TableA round-up of the most important HR headlines.British employees took home smaller pay increases over the summer, with average earnings rising about 4.9% in the three months leading to August. WSJA senior U.S. official landed in Seattle with hopes of easing Boeing’s crippling worker strike, just after the news broke the company will roll out thousands of layoffs in the coming weeks. NBC NewsDuolingo’s CEO says that the company didn’t lose any staffers after enforcing a three day RTO mandate because they told workers and new hires that they would eventually go back to in-person. Business InsiderWatercoolerEverything you need to know from Fortune.Legends never die. Lilly Ledbetter, an iconic leader of the equal pay movement that drove the implementation of wage discrimination legislation, has died at 86. —Alexandra Olson, AP RTO rebels. One in five workers ignore their company’s return to office mandates, according to a new report, and they’re getting creative in how to cheat the system. —Jane Thier Out of work. Millions of working-age Britians claiming incapacity benefits don’t have the ability to apply to jobs or perform work-related activities, according to a new study. —Philip Aldrick, BloombergQuirky. A London bakery owner went viral on TikTok for listing out unconventional qualifications young applicants list on their resumes, including “having a brat summer” and being a “Harry Styles enthusiast.” —Orianna Rosa RoyleThis is the web version of CHRO Daily, a newsletter focusing on helping HR executives navigate the needs of the workplace. Sign up to get it delivered free to your inbox.

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CHRO C-suite HR 影响力 高层领导支持
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