When purchasing mobile tokens for Fortiauthenticator FGT or a partner will usually send a PDF with an activation code. The PDF has good instructions on how to register the code, but I thought I would show some images.

Open the PDF. On the top it will say something like “FortiToken TM Mobile Redemption Certificate”

It will also have an activation code – for example 34D8-xxxx-xxxx-xxxx-xxxx

Login into your Fortiauthenticator and navigate to

Go to Authentication > User Management > FortiTokens and select Create New.

Select FortiToken Mobile, enter the 20-digit certificate code in the Activation Code box and select OK.

Once the activation code has been validated, FortiTokens will be displayed on the page with Status set to Available